Program Manager, Au Cx, Cs, Au Customer Experience

This global CX & Insights Consultancy bridges the gap between technology and research. Their cutting-edge dashboards allow them to capture real-time customer experience data at every touchpoint and channel of a consumer's journey, in real-time. Allowing them to deliver actionable, in-the-moment, data-driven solutions that improve CX, ROI and growth for ASX...

**The Business**: When it comes to CX Measurement, Strategy and Consulting this Market Research Consultancy is a pioneer. Their 50-strong team recognises that there is no one-size-fits-all approach when it comes to measuring customer experience (CX). Every company and industry has unique challenges and goals and therefore requires a tailored CX metric to...

Build customer experience strategy for leading clients - CRM, Customer Journey Mapping and data expertise - 2 years' agency, consulting or client side experience Exciting CX Planning role working with one of Australia’s leading creative technology agencies. Working with some of Australia’s most loved brands in a dedicated Experience Team you’ll...

Opportunity to develop, drive and lead the customer experience strategy across Qantas Loyalty - Be part of a high performing team to improve customer experiences across the customer journey - Permanent position based at our Head Office in Mascot Qantas Loyalty is an integral part of the Qantas brand, with a vision to be the most valued and trusted Loyalty...

Great opportunity to drive continuous improvement in our Qantas Digital & Customer Experience business unit - Develop data and insights to make recommendations for significant commercial and customer value - Full-time permanent position based at our Head Office in Mascot We’ve always been pioneers, and we’re proud to see that spirit in our people today....

Full time, permanent opportunity based in our Head Office in Mascot - Challenge yourself and be a part of a key and strategic role within our Qantas Loyalty business - Solve real customer problems with autonomy, self-direction, and a healthy work life balance Qantas Loyalty is a high performing business and has a history of launching exciting new brands and...

Job Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. A fantastic opportunity at nbn, Australia’s largest...

Established & well-known company & brand who are leaders in media production across the globe have a rare and exciting opportunity for a **Finance Director** or **up-and-coming Finance Director** within the industry. Based in Sydney AU (5 team reports) this role reports to local MD and Head of Finance (global) and be part of a collaborative innovative...

**Customer Experience Designer** - Leading and revolutionizing projects across the CX space - Be a part of the driving change to uplift the customer lense, with the opportunity to lead this initative - Work with the Digital team & UX/UI Designer to drive customer experience outcomes to design features end-to-end Be part of the financial service sector with...

Job Description: General Description: The Head of Market Access is responsible for the pricing and market access function in Australia and New Zealand (AU & NZ). The individual supports and contributes to the overall success of product launches in Australia & New Zealand by enabling a fast and broad access to BeiGene innovative medicines for...

Amazon Australia's Retail Team, located in Sydney is looking for a passionate owner to lead the Customer Product/Programs Team. This role is the single threaded Leader for all Customer programs in Australia including Subscribe & Save, Amazon Basket, Everyday Essentials and Parent experience. It reports to the Consumables Retail Director and has strong...

**Our Story** Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand. Our purpose is to create extraordinary places, connecting and enriching communities. We partner with the world’s leading retail brands to create the places more people choose to come, more often, for longer. Our 42 physical destinations are...

DESCRIPTIONAt Amazon Logistics (AMZL), we are building a world-class last mile operation, where Last Mile Delivery Experience (LMDX) plays a key role. In LMDX we work for our customers. We aim to fulfill their necessities and delight them, building a consistent but customised delivery experience. We are continuously anticipating their needs by building the...

Join a reputable financial services in Sydney as a Customer Experience Designer. As part of this newly formed team, You will discover new ways of working, and an exciting range of roles to demonstrate your skills.  What you will do:  Lead projects including scoping to deliver customer experience insights and solutions, including pilots and proof of...

About The Team :We have an opening for an AU New Business Acquisiton Lead who will be responsible for driving projects and setting processes within their specific acquisition team. They will be the advocate for the new business acquisition team and work to uncover growth opportunities for the business and our customers. They will work with various...

**Sydney, Australia / Full Time** Headquartered in Sydney, with a subsidiary in Virginia (USA), DroneShield (ASX:DRO) is a publicly listed global leader in counterdrone systems, RF sensing, electronic warfare, sensor fusion, Artificial Intelligence/Machine Learning and Command-and-Control systems. Its team includes professionals with world-class expertise...

-Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world's most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations...

**Job no**: 493934 - **Business unit**: EBOS Aesthetics Pty Ltd, ABN 35 645 058 840 - **Position location**: Sydney - **Work type**: Full Time Permanent - **Location**: NSW - Sydney We are searching for a dynamic and enthusiastic Customer Service Coordinator to join our Sydney customer service team where our systems, customer support and reputation are at...

High Profile Australian Developer Huge Development Pipeline Background in Planning or Architecture Ideal The clientOur client is a leading Australian residential developer undergoing a sustained period of growth within their business. They have a team of close to 200 dedicated property professionals and continue to grow and expand their operations here in...

4+ years of professional non-internship marketing experience - Experience using data and metrics to drive improvements - Experience using Microsoft Excel to manipulate and analyze data - Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion - Experience with A/B testing, especially around...