Patient Service Officer

6 months ago

Perth, Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Your life’s best work

We are looking for an enthusiastic and efficient Patient Services Officer to join our team in our state-of-the-art Oncology Centre in Hollywood Hospital, WA. In this client-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment.

On offer is a casual position, working various shifts as required to support our vibrant team who are passionate about customer service and working collaboratively.

More specifically, you will:

- Work efficiently in a fast-paced administrative role where customer focus remains the top priority.
- Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.
- Adapt to and manage an environment where there is ongoing change and competing priorities.
- Book and confirm patients for appointments and consultations.
- Billing and Receipting at time of appointment.
- Accurately process relevant paperwork including data entry.
- Ensure the smooth running of the clinic.
- Continuously liaise with the team to ensure efficient processes.
- Manage patient records and filing of patient notes.

We’re looking for someone who has:

- Demonstrated ability to provide excellent patient care and customer service.
- Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
- Proven experience to work successfully both independently and in a team environment.
- Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
- Exceptional phone manner and ability to handle a high volume of patient inquiries.
- High attention to detail and excellent organisational skills.
- Flexible approach to work and able to adapt in a fast-paced environment.

What's in it for you:

- Working with a vibrant team aligned with providing the best patient experience possible and outcomes.
- Internal and external training and development opportunities.
- Close knit internal community.
- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.
- Enhance your holistic wellbeing with our Full Circle wellbeing program.
- Learn and grow with our award-winning development programs.
- Free access to thousands of LinkedIn training courses.
- Range of benefits available: Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount.

About GenesisCare

We are 5500+ highly trained healthcare professionals and support staff in Australia, U.K., Spain, and the United States, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.

GenesisCare is an Equal Opportunity Employer.

  • Patient Liaison Officer

    6 months ago

    Perth, Australia Ramsay Health Care Full time

    **Patient Liaison Officer** **Admin Department** **Joondalup Health Campus, Joondalup** - **Multiple casual opportunities - **Enjoy flexible hours for **better work life balance!**: - Gain **immediate access** to an impressive array of employee benefits and programs - Experience **career diversity, complexity & opportunity**. **About the Role** **The...

  • Patient Services Officer

    6 months ago

    Perth, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an experienced Patient Services Officer (Medical Receptionist) to join our teams across both our Wembley and Hollywood clinics. In this...

  • Patient Services Officer

    6 months ago

    Perth, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an experienced Patient Services Officer (Medical Receptionist) to join our team, at our Wembley Oncology clinic. In this client-facing role,...

  • Patient Services Officer

    6 months ago

    Perth, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an experienced Patient Services Officer (Medical Receptionist) to join our team, working across both our Wembley and Hollywood clinics. In...

  • Patient Services Officer

    6 months ago

    Perth, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an experienced Patient Services Officer (Medical Receptionist) to join our team in our busy Wembley clinic. In this client-facing role, you...

  • Patient Services Officer

    6 months ago

    Perth, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for experienced Patient Services Officers (Medical Receptionists) to join our team, working across both our Wembley and Hollywood clinics. In...

  • Patient Admin Officer

    6 months ago

    Perth, Australia HAYS Full time

    Exciting opportunity to provide administration support to a large State Government department based in Murdoch **Your new company** We are looking for an experienced administration officer to join a large State Government department located in Murdoch. This role requires you to work full time hours on a roster, on an initial temporary basis with potential...

  • Patient Services Officer

    6 months ago

    Perth, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an enthusiastic and efficient Patient Services Officer to join our team in our state-of-the-art Oncology Centre in Hollywood Hospital, WA....

  • Patient Admin Officer

    6 months ago

    Perth, Australia HAYS Full time

    Experienced admin? Exciting opportunity to join a large State Government Department in Nedlands! **Your new company** We are looking for an experienced administration officer to join a government department located in Nedlands. This role requires you to work full-time hours on a roster, on an initial temporary basis with potential extensions. To start...

  • Patient Admin Officer

    6 months ago

    Perth, Australia HAYS Full time

    Experienced admin? Exciting opportunity to join a large State Government Department in Nedlands! **Your new company** We are looking for an experienced administration officer to join a State Government department located in Nedlands. This role requires you to work full-time hours on a roster, on an initial temporary basis with potential extensions. To...

  • Patient Equipment Officer

    1 month ago

    Perth, Australia Ramsay Health Care Full time

    **Patient Equipment Officer** **Joondalup Health Campus, Joondalup** **Casual Recruitment Pool** **About the Role** An opportunity has arisen for a **motivated and positive **Patient Equipment Officer to join our **Occupational Therapy department** at **Joondalup Health Campus (JHC)**. The service provides Occupational Therapy and Physiotherapy loan...

  • Patient Transport Officer

    2 months ago

    Perth, Australia Wilson Health Pty Ltd Full time

    PATIENT TRANSPORT OFFICER - WA ABOUT WILSON MEDIC ONE: Wilson Medic One is experiencing rapid growth, creating the need to expand our Patient Transport Officer Team. We are looking for team players who are committed to providing excellent customer service by providing high-quality care and support to non-emergency patients during transport to and from...

  • Patient Services Officer

    7 months ago

    Perth, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an experienced Patient Services Officer (Medical Receptionist) to join our team, working across both our Wembley and Hollywood clinics. In...

  • Compensable Patient Admin Officer

    6 months ago

    Perth, Australia HAYS Full time

    Experienced admin? Exciting opportunity to join a large State Government Department in Nedlands! **Your new company** We are looking for an experienced administration officer to join a State Government department located in Nedlands. This role requires you to work full time hours on a roster, on an initial temporary basis with potential extensions. To...

  • Patient Services Assistant

    6 months ago

    Perth, Australia Ramsay Health Care Full time

    **Patient Services Assistant** - **Multiple casual opportunities - **Enjoy flexible hours for** **better work life balance!**: - **We are all about caring for people, and carers are cared for here!**: - **We will support you to learn and grow and value your contribution!** **About the Role** As a Patient Services Assistant, you will ensure outstanding...

  • Administration Officer/patient Scheduling

    3 months ago

    Perth, Australia Icon Group Full time

    **Administration** **Perth** **Full Time** **Icon Cancer Centre Australia** **Join Our Team as a Patient Scheduling Coordinator in Radiation Oncology!** In this dynamic role, you'll be at the heart of patient care, managing and coordinating the scheduling of radiation therapy procedures using ARIA for Radiation Oncology. You’ll work closely with...

  • Patient Services Assistant

    6 months ago

    Perth, Australia Ramsay Health Care Full time

    **Patient Care Assistant - Endoscopy Suite** **Hollywood Private Hospital, Nedlands** - Enjoy a flexible work schedule with **multiple casual positions**: - **healthy work-life balance!**: - Experience the convenience of our hospitals “**open door**” policy ensuring you always have access to your manager. - Gain instant access to a **diverse array of...

  • Patient Services Assistant

    6 months ago

    Perth, Australia Ramsay Health Care Full time

    **Patient Support Assistant - Angiography Suite** **Hollywood Private Hospital, Nedlands** - **Multiple casual** roles available: Enjoy flexible hours for **better work life balance!**: - Immediately access an **excellent array of employee benefits and programs**: - Flexibility to handle **rotating shifts, including on-call duties as well as weekends and...

  • Patient Transport Officer

    4 weeks ago

    Perth, Western Australia Wilson Health Pty Ltd Full time

    About the RoleWilson Health Pty Ltd is seeking a motivated and compassionate Patient Transport Officer to join our team in Perth, Belmont. As a key member of our operations team, you will be responsible for conducting non-emergency patient transfers while providing high-quality care and support.Key ResponsibilitiesConduct patient transfers safely and...

  • Compensable Patient Admin Officer

    6 months ago

    Perth, Australia HAYS Full time

    Looking for Health Administrators for a State Government opportunity in Murdoch! **Your new company** We are looking for an experienced health administrators to join a State Government department located in Murdoch. This role requires you to work full-time hours on a roster, on an initial 4-6 weeks temporary basis with potential extensions. To start...