Patient Liaison Officer

6 months ago


Perth, Australia Ramsay Health Care Full time

**Patient Liaison Officer**

**Admin Department**

**Joondalup Health Campus, Joondalup**
- **Multiple casual opportunities - **Enjoy flexible hours for **better work life balance**:

- Gain **immediate access** to an impressive array of employee benefits and programs
- Experience **career diversity, complexity & opportunity**.

**About the Role**

**The Patient Liaison Officer is a crucial component to the private service JHC offers**. As such the PLO will have a presence in both the **Emergency Department, throughout the hospital wards, and in the office preparing financial estimates.**
- **Specific training in health insurance tables and Meditech insurance registration will be provided to the successful applicants.**:

- Applicants with medical practice, hospital billing, health fund or Medicare background will be highly regarded.
- Acting in a professional manner and maintaining confidentiality at all times, you will report to the Patient Liaison Officer Supervisor and work in a respected and supportive team that positively promotes the company.
- As a **shift worker** the successful applicant must be available to work various shift patterns and will be rostered as required **Monday to Sunday between 6am and 12 midnight, including public holidays.**

**Responsibilities to include (but not limited to)**:

- **Completing health fund checks for private patients**:

- Preparing Informed Financial Consent forms and estimates
- Communicating with patients and health funds/insurance companies regarding private health cover
- Pre-admitting patients into Meditech
- Collection of patient payments
- Organize referrals for Home Care Service, requesting exgratia payments.

**Selection Criteria**:
**Essential**
- Demonstrated commitment to uphold and promote the Ramsay Way core values
- Initiative, accuracy and strong attention to detail
- Ability to prioritise workload
- Ability to work as part of a team, with or without supervision.

**Desirable**
- **Background experience such as: hospital and medical administration roles; customer service roles**:

- Knowledge of health insurance benefit tables and medical billing item numbers
- Experience using Meditech or other patient administration software.

**Remuneration**:
**On offer is base hourly rate ranging from $37.11 + casual loading + superannuation based on experience level and qualifications, exclusive of penalties or allowances.**

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_** casual employees may not be eligible for all benefits.

**About the Organisation**

Owned and operated by Ramsay Health Care, Australia’s largest and most respected operator of private hospitals, Joondalup Health Campus is the largest health care facility in Perth’s northern suburbs, providing 24-hour acute care from an integrated public and private campus.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- Depending on the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

**To Apply


  • Liaison Officer

    6 months ago


    Perth, Australia HAYS Full time

    Our client based in Nedlands is currently seeking a temporary Liaison Office **Your new company** Our client requires a Liaison Officer for a temporary period of 6 months with extension possibilities on a part-time basis. This position is based in Nedland’s for a well-known state government organisation. **Your new role** As a Liaison Officer your...


  • Perth, Australia Ramsay Health Care Full time

    **Patient Equipment Officer** **Joondalup Health Campus, Joondalup** **Casual Recruitment Pool** **About the Role** An opportunity has arisen for a **motivated and positive **Patient Equipment Officer to join our **Occupational Therapy department** at **Joondalup Health Campus (JHC)**. The service provides Occupational Therapy and Physiotherapy loan...

  • Client Liaison Officer

    6 months ago


    Perth, Australia HAYS Full time

    Permanent full-time Client Liaison Officer **Title**:Client Liaison Officer Are you a detail-oriented professional with a passion for financial services? Our client is seeking a Client Liaison Officer to join their dynamic team. As a Client Liaison Officer, you will play a crucial role in ensuring smooth credit processes, managing transactions, and...


  • Perth, Australia Healius Full time

    Medical Liaison Officer - At Western Diagnostics Pathology, we’re committed to supporting practitioners by delivering timely, accurate, and high quality diagnostic results. We know that patients all across Western Australia rely on us to collect, analyse, and report results - and it’s a responsibility we take very seriously. Our vast spectrum of...

  • Vmo Liaison Officer

    1 week ago


    Perth, Australia Ramsay Health Care Full time

    **VMO Liaison Officer** **Joondalup Health Campus** - **Permanent full-time opportunity**: - **Provide comprehensive support to the General Manager and the Medical Services team**: - **Join our Private hospital growth team!** You will work closely with us to provide outstanding and broad-ranging liaison support to our Visiting Medical Officers (VMOs) for...

  • Client Liaison Officer

    6 months ago


    Perth, Australia The Technical and Engineering Network Full time

    Leading Residential Brand - Permanent Full Time Position - Immediate Start **TEN Recruit **have teamed up with a WA residential brand to recruit Client Liaison officers to work in their head office based in Osborne Park. Our client delivers single & double storey homes across WA. This role will see you work within a vibrant team to assist clients with the...

  • Client Liaison Officer

    6 months ago


    Perth, Australia The Technical & Engineering Network Full time

    $70k - $80k plus Super - Immediate Start - Excellent Team Culture **TEN Recruit **have teamed up with a WA residential brand to recruit Client Liaison officer to work in their head office based in Osborne Park. Our client delivers single & double storey projects across WA. This role will see you work within a vibrant team to assist clients with the delivery...


  • Perth, Western Australia Spinner Medical Recruitment Full time

    Unlocking Leadership Opportunities in Adult Liaison PsychiatryWe are seeking an exceptional Senior Liaison Psychiatry Consultant to join our team, driving excellence in patient care and mentoring the next generation of mental health professionals. As a key member of our multidisciplinary team, you will be responsible for delivering high-quality clinical...


  • Perth, Australia Sodexo Full time

    **Company Description** If you’re the go-to person, the one who answers questions, with the know-how to keep service running like clockwork, we have a Customer Liaison Officer opportunity to join our Facility Maintenance team, The ideal applicant must be a highly driven, and motivated individual with a passion for providing exceptional service. In...

  • Patient Admin Officer

    5 months ago


    Perth, Australia HAYS Full time

    Exciting opportunity to provide administration support to a large State Government department based in Murdoch **Your new company** We are looking for an experienced administration officer to join a large State Government department located in Murdoch. This role requires you to work full time hours on a roster, on an initial temporary basis with potential...


  • Perth, Western Australia Spinner Medical Recruitment Full time

    Company OverviewSpinner Medical Recruitment is a leading medical recruitment agency dedicated to providing exceptional services to healthcare professionals.We are committed to delivering contemporary mental health and substance use disorder services, while maintaining a sustainable and skilled workforce. Our team innovates mental health care through...

  • Patient Admin Officer

    6 months ago


    Perth, Australia HAYS Full time

    Experienced admin? Exciting opportunity to join a large State Government Department in Nedlands! **Your new company** We are looking for an experienced administration officer to join a government department located in Nedlands. This role requires you to work full-time hours on a roster, on an initial temporary basis with potential extensions. To start...

  • Patient Admin Officer

    6 months ago


    Perth, Australia HAYS Full time

    Experienced admin? Exciting opportunity to join a large State Government Department in Nedlands! **Your new company** We are looking for an experienced administration officer to join a State Government department located in Nedlands. This role requires you to work full-time hours on a roster, on an initial temporary basis with potential extensions. To...


  • Perth, Western Australia Randstad Full time

    About the PositionThis Customer Liaison Officer role presents an opportunity to contribute to a dynamic team, supporting vehicle services and interacting with customers in a diverse setting.


  • Perth, Australia Wilson Health Pty Ltd Full time

    PATIENT TRANSPORT OFFICER - WA ABOUT WILSON MEDIC ONE: Wilson Medic One is experiencing rapid growth, creating the need to expand our Patient Transport Officer Team. We are looking for team players who are committed to providing excellent customer service by providing high-quality care and support to non-emergency patients during transport to and from...


  • Perth, Western Australia Spinner Medical Recruitment Full time

    About UsAt Spinner Medical Recruitment, we strive to deliver exceptional mental health services that make a meaningful impact on our community.Job OverviewWe are seeking an experienced Clinical Liaison Psychiatrist to join our team in Western Australia. This is an exciting opportunity for a motivated professional to lead and innovate in the field of liaison...


  • Perth, Australia Randstad Full time

    Multiple roles available!Role Details :Casual Temporary 6 months + potential to extend for the right candidate Monday to Friday, 38hrs week$39.80ph + superLocated in the Eastern Suburbs, free parking on siteWe are looking for a customer-focused and detail-oriented individuals to join our clients team as a Customer Liaison Officer. In this diverse role, you...


  • Perth, Western Australia People2People Full time

    About UsWe are a leading organization renowned for our impactful work and high-caliber environment.Job SummaryThis part-time opportunity, requiring availability Wednesday to Friday, offers a dynamic chance to contribute to a professional and collaborative team as an Office Administrator and Guest Services Liaison.The RoleAs the Office Administrator and Guest...


  • Perth, Western Australia Spinner Medical Recruitment Full time

    Unlock a Rewarding Career in Mental HealthAt Spinner Medical Recruitment, we are seeking an experienced Adult Liaison Psychiatrist to join our team. This is a unique opportunity to make a meaningful difference in the lives of patients and communities.About the RoleWe require a highly skilled Consultant Adult Liaison Psychiatrist with sub-specialty interests...


  • Perth, Australia The Mount Private Hospital Full time

    Permanent Full Time role - Free parking - Supported by an onsite Quality & Risk Team and our national network **The Opportunity** Our Quality & Risk team have an opportunity for an experienced Consumer Liaison and Quality Coordinator. Reporting to the Quality & Risk Manager, this position is accountable for end-to-end coordination of patient related...