Technical Consultant

2 months ago

Brisbane, Australia Queensland Health Full time

The role
As the Technical Consultant, you will develop and implement complex technical solutions and provide expert technical advice whilst ensuring alignment with contemporary Information Management (IM)/Information Communication Technology (ICT) frameworks.

**Your Key Responsibilities include**:

- Installation and configuration of software, hardware and/or equipment, and testing of specific versions of one or more of these products
- Coordinates the build, documentation and implementation technical solutions within best practice IM/ICT design and delivery frameworks
- Support the development, publication, implementation and compliance of project deliverables and related standards and procedures at an enterprise level

Participation in on-call arrangements may be a requirement for this position.

Are you right for this role?

You will have a high level of expertise and experience in the following technology domains:

- Demonstrated ability to develop and promote Information Technology Service Management (ITSM) processes based on the ITIL framework, primarily incident / problem / change / release / configuration management (SFIA Code: ITMG 5, USUP 4; PBMG 5; CHMG 4)
- Demonstrated technical expertise and experience in the following Data Centre domains.
- Management and reporting in Cormant CS channel connectivity system software
- Experience in supervising the installation of quality Enterprise Data Centre infrastructure in a large organisation to agreed standards
- Experience in the build, documentation and implementation technical solutions within best practice IM/ICT design and delivery frameworks for large scale complex organisations (SFIA Skill: DESN: Level 3)
- Experience in the assessment, analysis, development, documentation and implementation planning of complex IM/ICT changes, including the evaluation of risks to the integrity of specific infrastructure components in proposed implementations (SFIA Skill: CHMG: Level 4)
- Demonstrated analytical, conceptual and problem-solving skills with experience in the assessment and evaluation of technical requirements within a complex DCT environment
- Effective written communication skills (oral and written) to effectively liaise and consult with stakeholders (NHS: Effective and strategic influencing).

**About eHealth Queensland**:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

**Benefits of working with eHealth Queensland**:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

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