Billing Analyst

3 weeks ago


Sydney, Australia Deputy Full time

At Deputy we’re on a mission to change the way the world works & we are looking for fantastic people to help us do that. Our mission is to simplify shift work, with a future state vision to enable thriving workplaces in every community.

Deputy is a SaaS Workforce Management Product company. HQ'd in Sydney (AU), with offices in Melbourne, London (UK), Atlanta and San Francisco (USA). We’ve helped hundreds of thousands of people across all industries in 70+ countries save time and money managing their hourly workforce so they can focus on what they do best, and be amazing.

LI-Hybrid

**The Role**:
We are seeking a talented Billing Analyst to join our equally talented and high-performing Finance team. You will thrive working in a fast-paced environment with a strong focus on accuracy of billings, and creating efficiencies in our customer tickets process.

Reporting directly to the Financial Controller and working alongside our Finance team, this will be a role for someone who is highly organised, detail oriented, and maintains high work standards to ensure customer billings are accurate. We are a fast growing business, and having a clear and thorough understanding of billing and credit best practices is a must.

**Responsibilities**:

- Monthly customer billings in our billing platform Zuora
- Leading the end-to-end global accounts receivable function - from onboarding customers, billings and aged debt collections
- Key point of contact for the global billing process, liaising with key stakeholders both internally and externally.
- Management of all customer finance interactions in our customer ticketing platform, Zendesk
- Direct management of our offshore resource in the Philippines
- Oversee the collection process and following up with customers to ensure timely payment, minimising payment delays and any bad debt write-offs
- Reporting of aged customer accounts, with detailed commentary for management
- Collaborating closely with other departments to such as Customer Success and Revenue Ops, ensuring that all internal company policies are followed for customer onboarding and sales conversions
- Working closely with our Finance team to prepare key monthly invoice and sales reconciliations and any ad-hoc requests

**About you**:

- 3+ years of relevant billing and accounts receivable experience, ideally with a Saas/Software business
- Zuora and Salesforce experience desirable, but not required
- Zendesk ticketing platform experience (or something similar)
- Global multi-currency customer billing experience, with experience in billing US customers desirable (Avalara experience is a plus)
- Accounting and Finance experience desirable, but not required
- Experience in a Saas environment desirable, but not essential
- Experience multitasking in a cross-functional, fast-paced environment
- Excellent written and verbal communication skills
- Fast learner with experience in a high-volume environment
- Highly organised and able to provide swift responses to stakeholders

**WHY JOIN?**
- Australian Hyper-Growth Startup - Head Office in Sydney
- Why IVP Invested in Deputy
- Deloitte's #21 Fastest Growing Technology Startups in Aus 2018
- Raised $111M Series B Round led by IVP, OpenView (our Series A investor), Square Peg Capital and EVP.
- Global Growth across APAC, America and EMEA.

**PERKS**
- Share Options
- Paternity/Maternity Leave Policies
- Personal Learning & Development Fund
- Flexible Work Policy
- Company wide Development & Coaching
- Hackathons
- Awards - "Your Time to Shine & Celebrate Success"
- Social Events & variety of social clubs (Books, LGBT, Games, Sports)
- Mental Health Support
- Munch & Learns

**OUR MISSION**

At Deputy we’re on a mission to change the way the world works. Since 2008 over 200 million shifts have been rostered on Deputy, in over 90 countries, and across 245 different industries.

We’re making it easier for businesses and teams to roster staff, manage leave, complete payroll and take the admin out of work so that our customers can focus on doing what they love. We hire amazing people to do what they’re best at, and work with some incredible businesses all around the world.

Check out this video: Deputy Explained

Check out why our customers love us: GetApp and G2Crowd.

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.



  • Sydney, Australia Westpac Banking Corporation Full time

    Pricing & Billing Data Analyst - Permanent Role - Sydney based - hybrid working WFH two days per week - Grow and develop your career across the Westpac Group **How will I help?** Global Transaction Services (GTS) offers liquidity, payments, and digital products to customers throughout Westpac and Regional Brands. The GTS business is undertaking a...

  • Test Analyst

    3 days ago


    Sydney, Australia Talentplicity Full time

    Sydney location - Long term engagement - High profile project **About us**: At Talentplicity Consulting, we work with some of Australia’s best-recognised brands and reputable leaders to deliver the best IT consulting staffing and augmentation solutions. We have offices in Melbourne and Sydney and cater to clients across Australia. **About the role**: Our...

  • Credit Control Analyst

    16 hours ago


    Sydney, Australia Dynatrace Full time

    Company Description We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. **Job Description**: A Collection A/R Analyst is...

  • Onboarding Analyst

    4 days ago


    North Sydney, Australia Equifax Full time

    **What you’ll do**: The On-Boarding Analyst is responsible for liaising with internal customers when new subscribers are established. This includes ensuring that all information is available to set up a new subscriber and that all appropriate paperwork is signed and complies with the Privacy Act. The role is also accountable for securely scanning and...

  • System Analyst

    2 days ago


    Sydney, Australia konnecting Full time

    Competitive salary package - Career development - Good work environment **The Role** - As a Systems Analyst you will work with internal and external clients to identify system needs, - Draft plans, review and assess existing structures, and map out and modify systems to meet users' business requirements - Draft policies and procedures around technology...

  • System Analyst

    2 days ago


    Sydney, Australia Konnecting Full time

    Competitive salary package - Career development - Good work environment **The Role** - As a Systems Analyst you will work with internal and external clients to identify system needs, - Draft plans, review and assess existing structures, and map out and modify systems to meet users' business requirements - Draft policies and procedures around technology...


  • Sydney, Australia Sustainability Consulting Full time

    $550 per day - Macquarie Park location (2/3 days on site) - Temp to Perm with training provided Role: Project Finance Analyst Company: Global Energy Management organization Contract: Day rate contract (Temp to Perm) Duration: 6 months (permanent role offered on performance) **Salary**: $550 Per day Location: Macquarie Park, NSW Hybrid working: 2/3...

  • Technical Business Analyst

    Found in: Talent AU C2 - 2 weeks ago


    Sydney, Australia Transurban Full time

    Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.  About the role   We’re seeking a Technical Business...

  • Commercial Analyst

    4 days ago


    Sydney, Australia URBIS Full time

    **Who we are**: Urbis is people focussed, and we want the best for our team, our clients, and our communities. Our mission is about helping people create meaningful, sustainable cities & communities. We are a community of passionate problem solvers, sought out by clients for our fresh thinking and approach to their city-shaping projects. Here you will make a...

  • Project Coordinator

    3 weeks ago


    Sydney, Australia people2people Full time

    **Immediate start**: - **Process and system improvement opportunity**: - **Exciting project across various stakeholders** **The Company** This well-established consulting firm has recently seen considerable growth and success require an experienced Project Coordinator to join on this exciting project that has national long term importance. **The...


  • Sydney, Australia Reward Recruitment Full time

    Sydney, Melbourne, Canberra or Newcastle location - Full-time or Part-time (3-4 days p/w) - you choose! - Great additional benefits and mega-flexibility! **A little bit about the opportunity ** This exceptional Australian infrastructure provider is looking for a star early-mid career Reward practitioner to support their Head of Reward and broader P&C...

  • Commercial Analyst

    Found in: Talent AU C2 - 2 weeks ago


    Sydney, Australia Qantas Group Full time

    Take pride by contributing to our evolving approach to enhance operational resilience Challenge yourself to make an impact to this exciting role and take an opportunity to grow and diversify your career Permanent full time role based in Mascot, Sydney Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate,...

  • Commercial Analyst

    Found in: Talent AU C2 - 2 weeks ago


    Sydney, Australia Qantas Full time

    Take pride by contributing to our evolving approach to enhance operational resilienceChallenge yourself to make an impact to this exciting role and take an opportunity to grow and diversify your careerPermanent full time role based in Mascot, SydneyToday, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay...


  • Sydney, Australia AppDynamics Full time

    **Why You'll Love AppDynamics**: Reporting to the Global Order Operations leader and working within the Deal Strategy team, and the Licensing team, this role operates across the sales lifecycle by advising our seller's on quoting, order managment, and booking policy compliance. Do you love working in a fast-paced sales culture, working in a dynamic and...

  • IT Business Partner

    1 week ago


    Sydney Central Business District, Australia Robert Half Full time

    Key Sydney CBD based client looking for an IT Business Partner to focus on SAP FI/CO functionality **The Company** Are you looking for a challenging position with an industry leader and strong career growth opportunity? If so, this exciting position may be for you! Our client is the world's top producer and marketer of high-performance fibre cement and...


  • Sydney, Australia Cognizant Full time

    What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate...


  • Sydney, Australia Freshworks Full time

    Company Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies - from startups to public companies - around the world use...