Head Server
2 weeks ago
We are on the lookout for a Head Waiter/Waitress for our busy and well-established Italian Restaurant in South Perth, you will play a pivotal role in ensuring the smooth and efficient operation of our restaurant's front-of-house service.
Responsibilities will include:
- Providing exceptional customer service greeting guests, guiding them through the dining experience aligned with our steps of service in a professional manner
- Training, mentoring, and motivating waitstaff to uphold high standards of service, product knowledge, and professionalism.
- Collaborating with the kitchen and bar staff to ensure seamless communication and coordination between front-of-house and back-of-house operations.
- Managing reservations, seating arrangements, and special requests to optimize table turnover and accommodate guest requests.
- Monitoring dining room cleanliness, ambiance, and overall presentation
- Handling guest feedback and resolving any issues or complaints in a timely and effective manner.
**Job Type**: Casual
Pay: From $30.00 per hour
Expected hours: 20 - 30 per week
Schedule:
- Evening shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Tips
**Experience**:
- Restaurant industry: 3 years (required)
Licence/Certification:
- RSA (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
Expected Start Date: 25/04/2024
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