Desktop Support Analyst
2 weeks ago
Brunel have a number of opportunities available to work with one of Australia's largest and most successful retailers. We are in need of desktop support analysts to work out of the company's head office just 10 minutes from the CBD.
**About this role**
This is a varied role where you can be expected to assist with all enterprise support needs with the support of a wider technology team around you.
- Service Desk L1 and some L2 support expected
- Desktop support for end users - hardware and peripherals
- Network and connectivity issues, will be expected to know your way around a server rack for basic troubleshooting before passing off to a network specialist.
- Exposure to further specialist skills, whether it be system administration, cyber security, cloud/
**About you**
- Great attitude and enthusiasm with a willingness to learn and grow.
- Previous experience in a service desk, desktop support, or technical analyst role.
- Experience working with Office365 is a bonus.
**Our offer**
- Great hourly rates on a 12 month contract at $35-40 per hour depending on experience.
- High likelihood of moving into a permanent position
- Clear outlook on career progression, whether that be to progress towards cloud, security, systems or network engineering in the future.
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