Administration and Engagement Officer

3 weeks ago

Campbelltown, Australia Campbelltown City Council NSW Full time

Reference Number: S100-23-2509

Closing Date: 06-03-2023

Employment Type: Temporary Part Time (2 days per week 8:30am-4:30pm)

**Administration and Engagement Officer**
- Temporary Part Time (14hrs pw / Monday and Friday roster, up to 12 month contract)
- Job Share flexibility
- Professional development opportunities

**About us**:
We are not your usual, we are upbeat, resourceful and determined. Our staff and community are at the core of what we do, looking for ways to work together and support each other. Naturally welcoming, we share good-natured humour and positivity. We aim to inspire a sense of possibility and create opportunities for all by rolling up our sleeves. Our workplace is agile and flexible, keeping ahead of the times. Be a part of it, let’s get something started

**About the role**:
Based at Council’s Leisure Centres, the Administration and Engagement Officer works to effectively support and promote the functions, services and programs of the Leisure Services section. This role is a job share arrangement, working Monday’s and Friday’s of each week.
The role comprises of two important components. One area of responsibility involves coordinating the sections social media platforms and web pages, working with the sections leaders to manage customer feedback, manage customer surveys, develop graphic concepts, implement communication materials and work the Communications and Marketing team to manage the Marketing Plan.

The Administration and Engagement Officer also provides administrative support for the Leisure Services section by assisting with a wide range of administrative duties including accountable payable and receivable, meeting minutes, statistical data reporting and data entry, as well as, review, distribution and recording of the Leisure Services formal documentation including forms, procedures and policies.
- Demonstrated knowledge Leisure industry services and programs.
- Certificate III in Business Administration and/or job-related administrative experience
- Current Resuscitation Certificate highly desirable.
- Demonstrated experience in a quality customer service environment, with excellent customer service, communication and interpersonal skills
- Demonstrated experience in coordinating effective and timely responses to customer feedback, including identifying areas for improvement and growth within the Leisure Service’s section.
- Considerable experience in managing social media and website platforms.
- Ability to maintain confidentiality and exercise discretion and diplomacy at all times.
- Time management skills and ability to organise work effectively.
- Ability to work unsupervised as well as demonstrated ability to function as part of a team.
- Working with Children Check (a verification will be conducted on recommended applicants).
- COVID-19 Vaccination or Medical Contraindication Certificate upon commencement.
- Commitment to role modelling our values of respect, integrity, trust, teamwork and optimism.
- Certificate IV in Marketing and Communication and/or job related experience is highly desirable.
- Demonstrated knowledge and skill in the use of Adobe software, in particular InDesign, Adobe Acrobat and Illustrator is highly desirable.
- Considerable marketing and communications experience in the aquatic, fitness and indoor sports industry or relevant setting is highly desirable.

As a member of our friendly and passionate team, you’ll receive the following benefits:

- Temporary, part-time position - 14hrs/week for up to 12 months
- Monday and Friday roster
- Hourly rate from $32.76 ($458.72 per week pro rata) + 10.5% superannuation
- Award increase in July 2023
- Generous leave provisions
- Generous professional development opportunities
- Exciting career progression opportunities
- Weekly pay

Key contact: For further information on this position, please contact Rachel Bastable, Operations Manager Leisure Services on 0418 416 877.

**Applications close: Monday 6 March 2023.**

Campbelltown City Council is an Equal Employment Opportunity employer and values the unique contributions of all people. Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.

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