Investor Services Associate

3 days ago

Sydney, Australia Hatch Full time

** This role is at Automic Group (not for Hatch)**

Hatch is supporting Automic Group to find a great Investor Services Associate to join their customer service team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Automic Group.

**About the role at Automic Group**

We have exciting opportunities for you to join our Registry team as an **Investor/Customer Services Associate** in our **Sydney** CBD offices. At Automic you will join a growing, innovative technology company within the share registry market in Australia. Our highly regarded and experienced team are committed to delivering a customer-focused registry experience. You will be part of a dynamic and supportive Investor Services team, redefining the experience for customers and showcasing the Automic difference.
- This role would be ideal for anyone who has an inquisitive nature and a passion for customer service, with or without work experience - we will teach you what you need to know_
- We have a strong commitment to understanding your career goals and however that looks for you. We know that for some, career development/progression is an important driver. For others, customer service and helping our clients and our business win is their passion and where they want to stay for the foreseeable future. Wherever you may be, this role and team is a great opportunity to join a growing organization with career opportunities in diverse areas._

**Seniority**

**Entry Level** - A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.

**Core Responsibilities**
- Relationship Building - Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.

**Strengths**
- Resilience - Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals
- Problem solving - Identifies problems and develops logical solutions that address the problems

Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Automic Group.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $50,000.00 - $120,000.00 per year

Work Location: One location

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