![Hatch](https://media.trabajo.org/img/noimg.jpg)
Investor Services Associate
1 week ago
** This role is at Automic Group (not for Hatch)**
Hatch is supporting Automic Group to find a great Investor Services Associate to join their customer service team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Automic Group.
**About the role at Automic Group**
As an Investor Services Associate you will join an energetic, enthusiastic and supportive team.
You will be responsible for the day-to-day administration and operations in the Investor Services team. This hands-on role will include the management of incoming/outgoing shareholder administrative enquiries and service requirements, as well as being hands-on with day-to-day requirements of preparing for our busy AGM season.
**Responsibilities**:
- Manage inbound and outbound investor communications
- Verify and assist with investor correspondence and instructions
- Auditing and filing all processed documentation
- Maintain a professional image for the business
**Seniority**
**Entry Level** - A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.
**Core Responsibilities**
- Query Handling - Address and resolve queries, questions, and problems to ensure positive customer outcomes and experiences
- Query Handling (online / live chat) - Address and resolve queries, questions, and problems via online platforms to ensure positive customer outcomes and experiences
- Complaints Resolution - Log, investigate, and resolve customer dissatisfaction or problems, to improve negative customer experiences
**Strengths**
- Resilience - Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
- Social skills - Behaves and communicates effectively in different social situations and with a variety of different people
- Problem solving - Identifies problems and develops logical solutions that address the problems
Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Automic Group.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
**Salary**: $65,000.00 - $90,000.00 per hour
-
Senior Associate Director, Investor Operations, AML
2 months ago
Sydney, Australia MUFG Investor Services Full timeCompany Description MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $ trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office...
-
Sydney, Australia MUFG Investor Services Full timeCompany Description MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $ trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office...
-
Investor Services Associate
3 weeks ago
Sydney, Australia Hatch Full time** This role is at Automic Group (not for Hatch)** Hatch is supporting Automic Group to find a great Investor Services Associate to join their customer service team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Automic Group. **About the role...
-
Investor Services Associate
2 months ago
Sydney, Australia Hatch Full time** This role is at Automic Group (not for Hatch)** Hatch is supporting Automic Group to find a great Investor Services Associate to join their customer service team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Automic Group. **About the role...
-
Investor Services Associate
2 months ago
Sydney, Australia Hatch Full time** This role is at Automic Group (not for Hatch)** Hatch is supporting Automic Group to find a great Investor Services Associate to join their customer service team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Automic Group. **About the role...
-
Investor Services Associate
1 day ago
Sydney, Australia Hatch Full time** This role is at Automic Group (not for Hatch)** Hatch is supporting Automic Group to find a great Investor Services Associate to join their customer service team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Automic Group. **About the role...
-
Investor Services Associate
1 week ago
Sydney, New South Wales, Australia LRI Invest Full timeDo you have customer service experience, and are you seeking a new job in Sydney? Apex Group is looking for a full-time customer service professional as an Investor Services Associate.The Apex Group works daily to create an environment where our people can make a difference - to themselves, their career, their teams, and the success of our firm and clients....
-
Investor Relations Associate
2 weeks ago
Sydney, Australia Mirvac Full timeMirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and...
-
Investor Services Associate
2 months ago
Sydney, Australia Apex Group Ltd Full timeInvestor Services Associate - Contact Centre **Description** Do you have customer service experience, and are you seeking a new job in Sydney? Apex Group is looking for a full-time customer service professional as an Investor Services Associate. The Apex Group works daily to create an environment where our people can make a difference - to themselves,...
-
Investor Services Associate
3 weeks ago
Sydney, Australia Apex Group Ltd Full timeInvestor Services Associate - Contact Centre **Description** Do you have customer service experience, and are you seeking a new job in Sydney? Apex Group is looking for a full-time customer service professional as an Investor Services Associate. The Apex Group works daily to create an environment where our people can make a difference - to themselves,...
-
Investor Services Associate Contact Centre
2 months ago
Sydney, Australia Apex Group Full timeInvestor Services Associate Contact Centre Location: Sydney, Australia Date Posted: Mar 15, 2023 **Description** **About the role**: **Responsibilities**: The role duties and responsibilities will include but not limited to the following: - Effectively manage inbound and outbound calls for a portfolio of funds on various clients. - Provide outstanding...
-
Investor Relations Associate
1 week ago
Sydney, New South Wales, Australia AirTree Ventures Full timeAbout AirTreeBased in Sydney, we're one of the largest and most active venture capital funds in Australia and New Zealand. If you join us, you'll get to work with many of the most exciting startups in our region including Canva, Linktree, A Cloud Guru, Go1, Secure Code Warrior, Athena, Brighte, Qwilr, Joyous - and the list goes onWe're a down-to-earth team...
-
Intern Investor Services Associate
2 months ago
Sydney, Australia Hatch Full time** This role is at Automic Group (not for Hatch)** Hatch is supporting Automic Group to find a great Intern | Investor Services Associate to join their sales team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Automic Group. **About the role at...
-
Associate - Investor Relations
3 weeks ago
Sydney, Australia Global Talent Agency Full timeFull Time Role - Dynamic - Competitive Salary **If you are looking for an opportunity that will motivate and excite you to go to work every single day** As a high performing Associate, you will be able to proactively contribute to a team and help the business excel. You will work autonomously whilst having the support of a strong team environment. - You...
-
Investor Services Associate
2 months ago
Sydney, Australia LRI Invest Full timeDescription Do you have customer service experience, and are you seeking a new job in Sydney? Apex Group is looking for a full-time customer service professional as an Investor Services Associate. The Apex Group works daily to create an environment where our people can make a difference - to themselves, their career, their teams, and the success of our...
-
Investor Services Associate
3 weeks ago
Sydney, Australia Apex Group Ltd Full time**Description** Do you have customer service experience, and are you seeking a new job in Sydney? Apex Group is looking for a full-time customer service professional as an Investor Services Associate. The Apex Group works daily to create an environment where our people can make a difference - to themselves, their career, their teams, and the success of our...
-
Investor Relations Associate
3 days ago
Sydney, Australia Propel Recruitment Full timeLiaise with investors to raise awareness of upcoming investment opportunitiies - Social & vibrant office environment - $110,000k package + bonus **THE ROLE** This newly created permanent role has come about due to consistent & sustained company growth. It is a crucial role, focusing on the retention of investors. You will be responsible for: - answering...
-
Sydney, New South Wales, Australia Keegan Adams Full timeSuperb company culture & benefits Suits someone with 2+ years exp in the registry space Attractive salary package Hybrid workingOur client is a highly regarded Fund Manager***with significant funds under management (FUM) from both retail and institutional clients, with a strong global presence.A unique opportunity has become available and they are looking...
-
Associate - Investor Relations
1 week ago
Sydney, New South Wales, Australia Global Talent Agency Full timeFull Time Role Dynamic Competitive SalaryIf you are looking for an opportunity that will motivate and excite you to go to work every single dayAs a high performing Associate, you will be able to proactively contribute to a team and help the business excel. You will work autonomously whilst having the support of a strong team environment. You will earn a...
-
Investor Relations Associate
1 week ago
Sydney, New South Wales, Australia Propel Recruitment Full timeLiaise with investors to raise awareness of upcoming investment opportunitiies Social & vibrant office environment- $110,000k package + bonusTHE ROLEThis newly created permanent role has come about due to consistent & sustained company growth. It is a crucial role, focusing on the retention of investors.You will be responsible for:- answering investor...