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Switchboard Operator

3 months ago

North Adelaide, Australia SA Government -SA HEALTH Full time

**SA Health**
**Job reference**: 860527

**Location**: 5006 - NORTH ADELAIDE

**Job status**: Short Term Contract

**Eligibility**: Open to Everyone
- **Women’s and Children’s Health Network - Corporate Services - Switchboard Operator - North Adelaide**:

- **Salary - $57,842 - $62,221 p.a - ASO2**:

- **Employment Full time - Temporary 6 month role - Term Contract**:

- **Required to work a 24/7 roster (includes day, afternoon and nightshifts).**
- On top of this, as an employee of Women’s and Children’s Health Network, you will have access to Salary Sacrifice benefits with _MAXXIA_ which allows for generous salary sacrifice arrangements each FBT year as a special benefit for employees of the local Health Networks. A Meal Entertainment allowance per FBT year can also be salary sacrificed out of your pre-tax income to cover costs over and above the Everyday living expenses benefit._

**Overview**

The **Women’s & Children’s Health Network** provides state of the art health care for women, babies, children and young people across South Australia. We are the state’s leading provider of specialist care for children with acute and chronic conditions as well as being SA’s largest maternity and obstetric service.

Our community-based services also reach hundreds of thousands of babies, children and young people, their families and communities across South Australia through our various services and programs in areas such as our Mental Health, Child & Family Health services, Youth Health and Aboriginal Health services.

Join our team and contribute to providing South Australia’s women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs.

**The Opportunity**

An opportunity exists to join the Switchboard** **team as a **Switchboard Operator, ASO2 **on a term contract, working in a **full-time temporary role.**

The Switchboard operator is part of a small team delivering an effective, courteous and professional first point of telephone contact. The role responsibilities include a provision of immediate responses to Code and Emergency Calls; efficient delivery of telecommunication services by directing phone calls, pager requests and public address related messages in line with protocols and telecommunication etiquette.

We are looking for someone who has:

- Demonstrated effective interpersonal skills and ability to relate well to all people including professional staff and the general public
- Demonstrated high level of proficiency in keyboard skills

If this sounds like the next step in your rewarding career, you are strongly encouraged to apply.

To find out the specifics, including the **key selection criteria** and **special conditions**, please go to the attached role description.

**Benefits of Joining us**

Not only will you be able to use your skills and abilities in a both a challenging and rewarding role contributing to some of South Australia's most vulnerable women, babies, children and young people, you will also receive and attractive annual salary package with employer superannuation contributions and leave loading as well as the opportunity to maximise your salary through salary sacrifice arrangements.

**Other Important Information**

The South Australian public sector promotes diversity and flexible ways of working part-time.

Applicants are encouraged to discuss the flexible working arrangements for this role.

**Check(s)**
- DHS Working With Children Check (WWCC)
- National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. work involving vulnerable clients)

**Immunisation Risk for this position is - Category B**

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. **Job ref**:860527**

**Enquiries**

Anna Capone - Voice Communications Manager

Phone: 81616444

**Application Closing Date**

**Sunday 24th March 2024 11:55pm**

**Attachments**

Role Description ASO2 Switchboard Operator - 860527.pdf

WCHN Competency Framework.pdf

Australian applicant guidelines

International applicant guidelines

**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.