Experienced Contact Centre

7 months ago


Belconnen, Australia Kip McGrath Full time

Join a positive friendly phone-based team
- 100% work from home
- Fast-paced environment
- A variety of tasks so you'll never be bored
- Supportive and engaged team
- Opportunities for growth within the company

An exciting opportunity now exists for an experienced customer service staff member to join our remote working online team servicing our Kip McGrath clients. The role is a casual role starting with 24 hours per week, with an opportunity for extra hours and permanent employment.

Monday-Thursday 12pm-6:30pm
- All shifts start and end an hour later during Australian non-daylight savings months
- Potential for additional hours and permanent work opportunities.

**ABOUT THE ROLE**

We are currently looking for a self-motivated team player, who wants to make difference in the lives of children, to join us at our wonderful team at Kip McGrath. This a remote work from home position.

Founded in 1976 in Australia, Kip McGrath has been helping primary and secondary school age children all over the world to improve their learning. With over 560 centres globally, we know what works. We are a friendly and professional team, and we offer you the opportunity to join us, in an open, positive and social workplace where emphasis is placed on ensuring employees feel valued and cared for.

You will be part of the team supporting our Customer Engagement Manager in providing exemplary customer service to all clients, handling enquiries for existing customers across Australia and New Zealand, providing basic technical support for students in online lessons and providing administrative support to maintain and manage student records and financial accounts.

This role also involves some general office management such as; accepting deliveries, restocking stationary/paper, escalating building issues etc.

**ABOUT YOU**
- Competent keyboard / computing and systems skills
- High attention to detail and ability to multitask
- Ability to work independently
- Compassionate people person
- Experience in a service driven organisation.
- Excellent written and oral communication skills
- Contact centre experience highly regarded

**REQUIREMENTS**
- Must be an Australian Citizen or a Permanent Resident
- Hold a current WWCC -working with children check
- Laptop and headset to take calls

**BENEFITS AND PERKS**

We believe in making the world a better place - for both our customers and our employees. We have fantastic work-life balance offering you a wonderful role to commit to and to enhance your career. We offer a great base salary plus super and a positive, friendly working environment.


  • Contact Centre Agent

    7 months ago


    Belconnen, Australia I-MED Full time

    Join Our Team as a Contact Centre Agent!  Are you ready to make a difference in patients' lives? Imagine being the friendly voice that guides anxious patients through scheduling their diagnostic imaging appointments. Picture yourself as the reassuring presence for referring healthcare professionals seeking timely results. At I-MED Radiology Network, our...


  • Belconnen, Australia Kip McGrath Full time

    Multiple positions available! - Join a team of positive, friendly tutors - Report to a supportive and vibrant management team - 60 minute sessions - small groups - after school hours - Be paid above award rates as a Casual Teacher - Enjoy working in state of the art facilities - Training to induct you successfully - Opportunities for growth within the...


  • Belconnen, Australia Kip McGrath Full time

    Multiple positions available! - Join a team of positive, friendly tutors - Report to a supportive and vibrant management team - 60 minute sessions - small groups - after school hours - Be paid above award rates - Enjoy working in state of the art facilities - Training to induct you successfully - Opportunities for growth within the company An exciting...


  • Belconnen, Australia For Health Group Full time

    The Company ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the...

  • Customer Service

    3 days ago


    Belconnen, Australia Kip McGrath Full time

    Are you looking for your first Team Manager opportunity??? - Join a positive friendly team - Fast-paced environment - A variety of tasks so you'll never be bored - Supportive and engaged team - Opportunities for growth within the company An exciting opportunity now exists for a hybrid customer engagement manager to join our Belconnen Kip McGrath Centre...

  • Customer Service

    2 days ago


    Belconnen, Australia Kip McGrath Full time

    Are you looking for your first Team Manager opportunity??? - Join a positive friendly team - Fast-paced environment - A variety of tasks so you'll never be bored - Supportive and engaged team - Opportunities for growth within the company - Permanent Full Time Role An exciting opportunity now exists for a hybrid customer engagement manager to join our...


  • Belconnen, Australia Medfuture Medical Recruitment - AU Full time

    **Work in a populated location with a growing patient base**: - **Bulk billing medical centre in ACT**: - **Brand new, modern family orientated medical centre**: - **Capacity for extra 03 full-time GPs** Looking for a change? Our client’s fastest growing medical centre is looking for full-time General Practitioners to join with their facility...


  • Belconnen, Australia Vets Central Full time

    **About Us** Belconnen Veterinary Centre stands out for its entrepreneurial vision, offering the most complete structure of clinical, surgical and diagnostic imaging services (Ultrasound, X-ray, CT, and endoscopy), led by a dedicated team, with excellent technical training and driven by passion for pets. Our sister clinic - Gundaroo Veterinary Centre, is a...


  • Belconnen, Australia IRT Full time

    **About IRT** - Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged care and home care....

  • Technical Manager

    3 months ago


    Belconnen, Australia Belco Arts Full time

    **Applications close midnight Monday 14 October 2024** The Belco Arts Technical Manager brings creativity to life by ensuring smooth technical and facility operations across our Theatre, Gallery, and creative spaces. Reporting to the Co-CEOs, you will play a key role in delivering a diverse array of live performances, exhibitions, and events. From our...

  • Barista

    4 days ago


    Belconnen, Australia Cameron's Pizza Bar Full time

    We are looking for an experienced **Barista** for a corner cafe/restaurant in Belconnen. Daily tasks include only order taking/client service and making great coffee. Experience is essential. Please sent your resume and our hiring manager will contact you. **Job Types**: Full-time, Permanent **Salary**: $30.00 - $35.00 per hour Schedule: - 8 hour...


  • Belconnen, Australia Chargrilld Eatery Full time

    We are looking for an experienced **Barista / Customer Service** for a corner cafe/restaurant in Belconnen. Experience is essential Monday - Friday and weekend hours available Please sent your resume and our hiring manager will contact you Salary based on experience **Salary**: $23.00 - $27.00 per hour Schedule: - 8 hour shift - Afternoon shift - Day...

  • Assistant Director

    5 days ago


    Belconnen, Australia Capital Region Community Services Full time

    **Introduction**: In this dynamic and busy role you will uphold our Centre's practice based on the recognition of the strengths of each child and creating new ways of knowing and learning. We have a small, friendly and welcoming team and as a passionate, experienced, Diploma qualified educator you'll love being an integral part of our what we...


  • Belconnen, Australia Danny Met Sally Full time

    Paid Casual Leave - Consistent & Ongoing Rosters - Professional Development Opportunities Provided **About Us** *** Danny Met Sally is a National Premium Disability Service Provider with a difference. We are the fastest growing disability service provider in Australia, - let us tell you why. _The philosophy that drives our organisational purpose is to...


  • Belconnen, Australia Ignite Specialist Recruitment Services Full time

    Are you an experienced ICT Project Coordination Officer seeking a new challenge? We have an exciting opportunity for you to join a well reputed agency and team in their regulatory body's Digital and Technology Services Branch. The company goal is to create a communications and media environment that balances the needs of industry and the Australian...

  • Dental Assistant

    4 months ago


    Belconnen, Australia Maven Dental Full time

    **Company Description** Maven Dental Belconnen is currently searching for a skilled and empathetic Dental Assistant/Receptionist to join our team on a Casual basis.** As the first point of contact for our patients, you will play a vital role in establishing a welcoming and professional atmosphere. A typical day will see you assisting our patients with...

  • Support Worker

    3 days ago


    Belconnen, Australia Capital Region Community Services Full time

    **Introduction**: As a Home Support Worker you will add value to the lives of many wonderful people in the community who are frail or who have a disability. You will be part of a team who provide care and social support, ranging from personal care through to shopping and even some light housework. You may love to cook and be called on to prepare a meal or...

  • Peer Worker

    7 months ago


    Belconnen, Australia Stride Full time

    **About us**: We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention. Stride is a name that expresses our ambition - it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey. As we embark on the next stage of our journey,...


  • Belconnen, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Security Manager

    3 days ago


    Belconnen, Australia Atturra Full time

    Belconnen location - Must be an Australian Citizen - Hold a security clearance or have the ability to obtain one **About Us** SME Gateway is a professional services capability provider to Defence, federal, state and local government clients. Our success comes from over 400 small to medium enterprise subcontracting members across Australia, who participate...