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Principal Human Resources Advisor

1 month ago

Brisbane, Australia Office of the Queensland Ombudsman Full time

Key Responsibilities

**As the Principal HR Advisor you will**:

- Facilitate the delivery of a diverse range of core HR services across the office, including employment conditions, employee relations, performance management, discipline, complaints, recruitment and selection, under leadership of the HR Manager.
- Implement and support the Office's learning and development strategy ensuring a high-quality service is provided to maintain the office's focus on learning and development.
- Oversee the development and implementation of significant and complex projects and strategies aimed at enhancing organisational capability, under direction of the HR Manager.
- Produce high-quality written documentation, including policy documents, reports, briefing notes and other correspondence addressing a variety of complex and confidential workforce management issues.
- Provide support and recommendations on innovative employee engagement initiatives to foster a positive workplace culture that will enhance employee satisfaction and retention.
- Conduct comprehensive analysis of HR metrics and trends to identify areas for improvement and recommend data-driven solutions to optimize HR processes and enhance organisational performance.
- Represent the Office at meetings, committees, conferences, and manage relationships with internal and external stakeholders.

**You will be expected to**:

- Model exemplary standards of personal integrity and ethics and demonstrate the Office's values in all interactions internal and external to the Office.
- work collaboratively with other team members, participate in meetings and training programs, and actively monitor, review and assist with improvements to policy, procedure, process and administrative practice across the OQO and stakeholder agencies
- adhere to the OQO Code of Conduct and values; workplace health and safety legislation; confidentiality policies; all other relevant policies, directives and legislation
- meet personal performance expectations and standards
- undertake other duties as directed by relevant senior officers

Are you the right person for the job?
**Vision**: Understands how the organisation's role and purpose relates to their own work and the work of the team. Prioritises projects and tasks efficiently, in line with team commitments. Role models professional conduct, positivity, work focus and respect for others. Remains composed under pressure, accepts decision-making responsibility and understands when to escalate issues.
**Results**: Communicates effectively, taking account of the needs of different stakeholders, builds rapport and establishes good working relationships. Achieves results through careful planning and organisation. Coaches and mentors team members to enable the achievement of shared outcomes.
**Accountability**: Supports team members in their work within legislative and policy frameworks. Analyses information, identifies risks and evaluates possible solutions to mitigate risks. Models commitment to improving performance through self-reflection, feedback, sharing expertise and learning.
**Technical expertise**: Substantial knowledge and experience in public sector processes. High level written communication skills and interpersonal skills. Proven ability to work with a wide range of stakeholders, including First Nations people and other relevant stakeholder groups.

**Qualifications**:
It is highly desirable, but not essential, that applicants have a qualification in a relevant area at a tertiary level from a recognised institution.