Member Support Consultant Richmond

6 months ago

Melbourne, Australia Fitness First Full time

**About Fitness First**:
A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that will allow you to empower thousands to put themselves First and lead fearless and extraordinary lives.

As an employer, we are on a mission to uncover exceptional talent and nurture, develop and celebrate our employees.

**The opportunity**:
Member Support Consultants (MSC's) at our Richmond club are the driving force behind the success of Fitness First. They are the first people to interact with our members and have inspired thousands of people to begin their journey towards becoming more active, fulfilled and confident versions of themselves.

No two days are the same as an MSC and you will have the opportunity to interact with people from all walks of life. In this role, you will drive membership growth by performing outreach activities - generating and converting leads by inspiring people to take action that has a positive impact on their physical, mental, and emotional wellness. You aid membership retention through positive interaction with our existing members, assisting them with enquiries, and providing exceptional customer service that motivates them to continue their fitness journey

**Responsibilities**:

- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

**Requirements**:

- Current First Aid & CPR certificate.
- A problem-solving mindset - you can provide solutions that meet the needs of our potential members
- A gift for communication - you can talk to anyone with ease, and inspire them to take action
- Drive - you are goal-focused and continuously looking for new ways to excel yourself
- A team player - you can rally through the hard times and celebrate personal and team success
- Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals

**What we can offer you**:
We can give you a career with meaning - where you can see how your actions positively impact the lives of others on a daily basis. We are proud of our energetic and supportive culture where you'll feel like one of the Fitness First family from day one.

**In addition, we offer**:

- A competitive OTE of $60,000-$65,000 made up of base salary and commission, plus super
- A complimentary Platinum Fitness First membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
- Ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards

**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

  • Member Support Consultant Richmond Platinum

    3 months ago

    Melbourne, Australia Fitness First Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that...

  • Member Support Consultant Richmond Platinum

    6 months ago

    Melbourne, Australia Fitness First Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that...

  • Food Service Team Member

    1 month ago

    Melbourne, Victoria, Australia Lucas Restaurants Full time

    Join Our Restaurant Team in RichmondWe are seeking an experienced Food Service Team Member to join our team at Lucas Restaurants in Richmond. As a Section Waitstaff, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Manage multiple tables and provide attentive...

  • In Work Support Consultant

    2 months ago

    Melbourne, Australia WISE EMPLOYMENT LTD Full time

    Competitive Salary starting from 69K + NFP Salary Packaging + Bonuses + More! A rewarding, for-purpose career, assisting others to reach their potential "Top 30 Most Inclusive Employer 2022/2023" - DCA Are you passionate about making a difference?  WISE Employment is seeking driven, solution-oriented individuals who thrive on helping others. If you have...

  • Electrical Support Specialist

    1 month ago

    Melbourne, Victoria, Australia NHP Electrical Engineering Products Full time

    Job OverviewWe are seeking a skilled Electrical Support Specialist to join our team in Richmond VIC. This role will involve providing technical support and customer service to our commercial clients.About NHPNHP is a leading electrical engineering products company with a strong focus on customer service and community engagement. Our team is committed to...

  • Senior Accounting Manager Position in Richmond

    4 weeks ago

    Melbourne, Victoria, Australia ROC Consulting Full time

    Company OverviewRochester Consulting is a boutique accounting firm with a high-quality client base of SMEs and HNW individuals.Salary & BenefitsThe successful candidate can expect a highly competitive salary package, exceeding $120,000 per annum, plus superannuation benefits.Job DescriptionWe are seeking an experienced Business Services Manager to join our...

  • Senior Disability Support Officer

    4 weeks ago

    Melbourne, Victoria, Australia Talent International Full time

    The OpportunityTalent International is supporting and managing a transformative marketplace that increases community engagement through flexible access to benefits with personalized plans and support teams.You will be joining a national, virtual team responsible for managing and triaging participant-driven plans and complaints reviews in Richmond.This role...

  • MuleSoft Integration Developer Opportunity in Richmond

    4 weeks ago

    Melbourne, Victoria, Australia Talent International Full time

    About the RoleWe are seeking an experienced MuleSoft Integration Developer to join our client's team in Richmond. As a highly valued member of our team, you will be responsible for developing, implementing, and maintaining complex integrations using MuleSoft 4.Job SummaryRichmond location with flexible working arrangements (3 days in office, 2 days from...

  • Content Marketing Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Redpath Partners Full time

    Role OverviewWe are seeking a highly motivated and experienced Content Marketing Specialist to join our team in Richmond. As a key member of our marketing team, you will be responsible for developing and implementing a comprehensive content marketing strategy that drives engagement and conversions.About the RoleThis is a part-time opportunity with a 7-day...

  • Corporate Property Officer

    4 weeks ago

    Melbourne, Victoria, Australia Talent International Full time

    About the Opportunity:We are seeking a highly skilled APS5 Property Officer to join our Corporate, Information & Property Services branch in Richmond. This 12-month contract presents an excellent opportunity for the right candidate to make a lasting impact.**Key Highlights:**A competitive hourly rate of $55.24 + SuperannuationA flexible work arrangement with...

  • Senior Accountant

    3 weeks ago

    Melbourne, Victoria, Australia FourQuarters Recruitment Full time

    Company Overview">FourQuarters Recruitment is delighted to be engaged with an aged care facility in Richmond, offering a temp-to-perm opportunity for a Senior Accountant. This position is perfect for individuals seeking a challenging role within a supportive and nurturing team environment. ">Job Description">The successful candidate will report directly to...

  • Product Assortment Planner

    3 weeks ago

    Melbourne, Victoria, Australia Brand Collective Full time

    About Brand Collective, a leading Australian apparel, footwear, and sport group, operating across 300+ stores with over 3,000 team members. Our portfolio encompasses iconic heritage brands to contemporary fashion labels.**Job Overview:**We seek an experienced Merchandise Planner to support our Superdry brand in Richmond. As Product Assortment Planner, you...

  • Showroom Consultant

    6 months ago

    Melbourne, Australia Vendito Consulting Full time

    Sector- Retail - Job type- Full Time - Contact- 0481 613 268- Location- Melbourne - Salary- 91k/year - 108k/year - Reference This Bathroom company is a rapidly expanding curator of luxury bathroom goods supplying to high end retail clients as well as large apartment projects Australia wide. We are seeking a new full time member to join our successful sales...

  • Membership Services Representative Richmond

    6 months ago

    Melbourne, Australia Zap Full time

    Zap Fitness 24/7 is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 points of presence across Queensland, Victoria, South Australia, Western Australia and Tasmania! We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their results. Our...

  • Professional Accountant

    4 weeks ago

    Melbourne, Victoria, Australia Engage Personnel Full time

    About the Role:Engage Personnel is seeking a skilled and ambitious accountant to join our client's mid-sized firm in Richmond. As a professional accountant, you will be responsible for preparing financial statements, tax returns, and BAS/IAS for various entities.Main Responsibilities:Preparing financial statements for companies, partnerships, trusts, and...

  • Accountant Opportunity in Richmond with Growth Potential

    4 weeks ago

    Melbourne, Victoria, Australia Engage Personnel Full time

    About the RoleWe are seeking an experienced Accountant to join our team in Richmond, offering a dynamic and supportive work environment.Key ResponsibilitiesPrepare financial statements for various entities, including companies, partnerships, trusts, and superannuation funds.Prepare Income Tax returns for the aforementioned entities as well as...

  • Clinical Pharmacy Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Icon Group Full time

    About the OpportunityAt Icon Group, we're seeking a highly skilled Clinical Pharmacist to join our team at Epworth Richmond hospital in Melbourne. As a key member of our multidisciplinary team, you'll have the opportunity to expand your clinical skills and make a lasting impact on patient care.The RoleWe are looking for an experienced pharmacist with strong...

  • Aps4 Payments Officer Richmond

    7 months ago

    Melbourne, Australia Talent International Full time

    australia melbourne contract up to au$44 per hour**The Opportunity**: This Payments Analyst role will involve working within a federal government agency that is working to transform the disability sector by providing its participants with support and the freedom to access funds based on their individual needs. This APS4 Payments Analyst role will provide...

  • Professional Services Manager

    4 weeks ago

    Melbourne, Victoria, Australia ROC Consulting Full time

    A distinguished career opportunity has arisen with a reputable accounting firm in Richmond, offering an attractive salary package of $120K + superannuation.This esteemed position is ideal for a seasoned professional services manager seeking genuine progression to partnership within a dynamic and growing organization.As the successful candidate, you will be...

  • Implementation Consultant

    6 months ago

    Melbourne, Australia Talent International Full time

    australia melbourne permanent au$120000 - au$140000 per annum + + superFantastic opportunity to join an established and expanding Australian organisation with a head office in Richmond. Due to growth, they are seeking an Implementation Consultant to assist with the smooth running of project delivery. You will be responsible for successfully implementing the...