Customer Analytics

4 weeks ago

Macquarie Park, Australia Goodman Fielder Full time

Join Leading FMCG Company - Start in 2024
- Join a supportive team | Learn from the best
- Newly created role based in South Australia

About the Company
At Goodman Fielder our purpose is to make everyday food better for everyone. We own a host of iconic brands that generations of Australians have grown up with and put in their supermarket trolleys every week.
At Goodman Fielder our aspiration is to be the leading integrated food business in the Region. We are a team that believes that anything is possible. A team that understands our business and focuses on the right things that make the biggest difference and one that considers our end to end value chain when making decisions to optimise our business. We drive change as an opportunity for us to innovate and transform our business and to achieve beyond what we think is possible.
About the Role
At Goodman Fielder we are on a journey to revolutionise our business, and we're looking for ambitious team players with a hunger for bringing our vision to life. We are passionate about our brands and building a culture where we believe anything is possible. As such, we are now looking for a result driven Customer Analyst to join our team. This newly created position will be responsible for all coordination and analysis associated with the Bakery and Grocery Accounts across various customer groups within the independent channel with a focus on SA and WA. It will include activities such as but not limited to; reporting, forecasting, promotion, pricing, scan data, and claims management.

Specifically you will
- Responsible for all coordination and analysis associated with the Bakery or Grocery categories specific to customer groups, including activities such as but not limited to; reporting, forecasting, promotion, pricing, sell in deck for key activation, scan data, and claims.
- Assist & support the NAM in the implementation and tracking of Joint Business Plan (JBP) category initiatives.
- Consistently review the in-year plan and financial metrics to provide learning to sales team based on risks and opportunities in order to meet calendar year financial budget
- Manage input & maintain accuracy and timelines for Field Team Promotional planner and Clash-grids Nationally
- Execute and track customer seasonal sales drivers to deliver incremental gross profit and Volume
- Partner with NAM to align and execute volume and NSV forecast, analyse variances to budget, and identify risks and opportunities

About you
- Tertiary qualification in Business or Commerce (or related)
- Minimum 1 year experience in a business analyst role
- Strong planning skills
- Strong internal and external stakeholder management (essential)
- Ability to develop strong relationships internally & externally
- Excellent communication skills
- Demonstrated resilience and perseverance
- Demonstrated analytical thinking
- High attention to detail
- Continuous Improvement mindset
- FMCG / Retail trade understanding (preferred)
- Intermediate computer skills (Microsoft Office essential)
- Working knowledge of SAP/Promax/Aztec/Nielsen/IRI (Advantageous)

This role will be suitable for someone looking to establish a sales career with genuine pathways to Key Account management. You will be joining a driven team of professionals who genuinely enjoy working together resulting in a highly collaborative environment.
In return for your passion and success, we will reward you with a competitive remuneration package and help you to achieve personal and professional growth and development.
At Goodman Fielder, we aim to be a destination employer in the food industry where we don't just offer jobs - we offer long term careers.
For more information about us or to learn about other roles available at Goodman Fielder, please visit our careers page and register your details so that we can notify you of jobs which interest you.

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