Head of Offshore Airports

2 weeks ago

Sydney, Australia Qantas Airways Limited Full time

Challenge yourself to manage and lead the strategic direction and performance across Qantas Offshore Airports
- Take an opportunity to instil a customer centric team culture that achieves operational and commercial business results.
- Full time permanent position based at our Mascot Campus.

While we operate in an unpredictable industry, we thrive on uncertainty and are always ready for a challenge. We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

Our Airports are the heart of our operation. It’s here people connect with the spirit of Australia - from the confidence of seeing and interacting with our pilots and crew to the sheer awe that comes from watching our planes take off and land. Our offshore ports each have a personality of their own. When you’re part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team.

The Head of Offshore Airports is responsible for setting the strategic direction and management of operational performance, customer delivery, financial performance, safety, governance and assurance for Qantas Offshore Airports. This role will develop, communicate and implement strategies that ensure a consistent and cost-effective customer experience, driving competitive advantage and continuous improvement across the portfolio.

This role will be accountable for investigation and audit actions, acting as an escalation point for all offshore regulatory issues. It is also accountable for supplier sourcing, selection and management, as well as the achievement of operational and customer performance KPI’s.

You’ll have
- Operational and managerial experience at a senior level, in a large, complex service environment
- An understanding of Aviation legislation requirements as they pertain to Qantas
- An ability to ensure the implementation of robust corporate processes and procedures that ensure Airport compliance
- Understanding of, and experience in change management processes on a local level
- Proven ability to communicate and negotiate effectively with all levels of government, service providers, managers and staff
- Extensive and thorough knowledge of CASA regulations and a demonstrated understanding of current regulatory and industry issues
- Ability to develop and implement tactical plans, working within a complex and dynamic operations environment
- Sound analytical aptitude, problem solving skills and data management

Why Qantas?

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment
- We’ll support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices, our interactive wellbeing app or your very own tailored nutrition plan.

Applications close: Thursday 7th March, 2024

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