Food and Beverage Co-ordinator

6 months ago

Sydney, Australia JLL Full time

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
As a Food and Beverage (F&B) Coordinator at JLL, you will play a crucial role in delivering exceptional F&B services to our clients. You will be responsible for enhancing engagement, fostering proactive communication, and providing high-touch service within a select portfolio of properties. This client-facing position offers the opportunity to combine your passion for service, brilliant people skills, and enthusiasm for creating a hospitality-focused workplace environment.

**An Overview of the role**:
Execute F&B services according to SLAs, standard processes, and professional brand image
Manage catering satisfaction, including conducting regular satisfaction surveys and optimizing food service operations
Act as the primary point of contact for all client employee inquiries, issues, troubleshooting, and feedback related to F&B services
Financial management of F&B services, including budget management and expense tracking
Purchase and manage F&B supplies and vendor relationships
Plan and manage events, such as tech talks, team off-sites, and client-specific requests
Proactively collect feedback from business team members and take appropriate actions
Ensure compliance with food safety guidelines, banquets/catering setup, and coffee breaks
Identify, assess, manage, and correct risks as needed
Manage the work order ticketing system
Support data collection, analysis, and reporting to align with client goals and objectives
Perform general administrative tasks as requested

**Sounds like you? This is what we are looking for**:
Minimum of 2+ years of relevant experience in office operations in an F&B capacity
Exceptional customer service skills with a strong passion for hospitality
Ability to prioritize and manage multiple tasks in a fast-paced environment
Highly collaborative with excellent interpersonal skills
Strong internal and external customer service track record
Strong verbal and written communication skills
Excellent organizational and process management skills

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we a

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