Card & Payments Support Lead

2 weeks ago

Melbourne, Australia Luxoft Financial Services UK Limited ( Australian Branch) Full time

Project Description:

- Responsibilities:

- Leading Cards & Payments support and Development team
- Proactive monitoring to avoid P1/P2 incidents and unplanned outage
- Develop and implement new procedures for system hardening
- Providing suggestion/resolution to various queries raised by project team/business team for new requirements
- Preparing Runsheet or artefacts for critical activities like System Upgrade, DR activities, System restarts
- Performing critical activities like EOFY support, statement generation and archival activities in production system
- Supporting and resolving issues on various interface systems like Cheque, DE, ODS, Bpay and NPP
- Identified reoccurring problems and implemented permanent fix which reduced total number of tickets inflow
- Mentoring Team members both technically and functionally
- End to end design and solution for building digital payments eco system for various banks,

financial institutions.
- The compliance/mandate requirements from various payment schemes such as Mastercard, Visa, Amex, EFTPOS.
- Advanced payment solutions like Digital wallets, QR Payments etc.
- Analysing Customer Requirements elicitation, Identifying Gaps/Non-Gaps & Solution design in accordance with requirements.
- Building strong relationships through engagement with Customers & other key stakeholders across all stages of SDLC.
- Participating and leading workshops with the clients to understand, consolidate requirements and work with the client teams to propose solutions to business.
- Leading various data migrations projects using ETL, Oracle, PL/SQL.

Mandatory Skills Description:

- More than 10 years experience in design and development cards and payments solution.
- Experience in Cards Issuing & Acquiring end to end flow.
- Good understanding of ATM, POS, Switch, HSM etc.
- Experience in design and solution for building digital payments eco system for various banks, financial institutions.
- The compliance/mandate requirements from various payment schemes such as Mastercard, Visa, Amex, EFTPOS.
- Excellent knowledge in running, trouble shooting, administering, and evaluating Close of Business Activities
- Advanced payment solutions like Digital wallets, QR Payments etc.
- Analysing Customer Requirements elicitation, Identifying Gaps/Non-Gaps & Solution design in accordance with requirements.
- Project experience utilizing agile-based methodologies and tool, such as Scrum board, Kanban board and JIRA
- Facilitation and Negotiation skills
- Strong communication skills: verbal, written
- Self-motivated and self-driven without need of detailed supervision
- Ability to bring together and work with a team of people with varied backgrounds and in a diverse multicultural environment to articulate and remedy service level issues
- Ability to work under pressure and handle stressful situations in a calm manner

Nice-to-Have Skills:

- Core Banking experience
- Automation

**Salary**: $120,000.00 - $160,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Macquarie Park N, SW 2113: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

Work Location: One location

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