Retail Change Lead

5 months ago

Brisbane, Australia Bank of Queensland Full time

**About the Role**
If you have a passion for digital, excel at building strong relationships and thrive working across multiple brands then you have come to the right place. Here at the BOQ group, we are taking giant leaps to make ourselves the digital group and bank, of the future. With that comes the need to have the right people in place to effectively transition us through the change as well as champion what that process looks like. Hence, we have an exciting initial 12 month Fixed-term contract opportunity for an experienced change specialist.

We have opportunities to work across ambitious projects in all three of our brands; ME Bank, Virgin Money Australia and BOQ. You will take ownership of change management within the project, driving transformative initiatives to successful implementation, ensuring strong adoption of change and fostering a culture of adaptability among our lionhearted people.

As our change specialist, we’ll also lean on you to coach and consult our senior project and business leaders to uplift change management skills.

**About you**
It’s no secret, we really want someone with digital change experience Even better if that experience has been in a retail or customer-focused environment. We need someone who is a people focused change leader, someone who identifies and understand the impacts of change to the people in the business and prepares them accordingly.

The size of projects you work on will vary, so it would be great if you’ve had exposure to various types. Certifications in change management from a recognised body (such as Prosci) will be highly regarded.

The team is all about forward thinking, knowledge sharing and career progression. We want individuals who share the similar passions and will help to continue the fantastic culture we’ve created.

**About Us**
Bank of Queensland Group is a truly unique group of challenger brands providing a genuine alternative to Australian financial services customers and employees - with a multi-brand proposition.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- 5 employee diversity network groups focusing on: First Nations Reconciliation Council, Proudly ME (LGBTQIA+), Multicultural, Gender and Early Career
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02935

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