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Associate Academic Program Support Officer

1 month ago

Toowoomba, Australia University of Southern Queensland Full time

Remuneration range $77,874 to $82,724 pa
- Full-time continuing appointment
- Based in either Toowoomba campus/ Springfield campus/ Ipswich campus

Building on its strengths as Australia’s leading regional University, UniSQ’s vision is to be renowned for innovation and excellence in education, student experience, research and engagement. Guided by our core values of respect, integrity and excellence, the University’s Strategic Plan 2021 - 2025 outlines our commitment to creating and sharing knowledge, transforming lives and solving the problems that matter to our world.

The Academic Affairs portfolio is comprised of an executive leadership team, 12 Schools, and supporting professional staff. It operates to ensure the University achieves its strategic commitment to excellence in teaching, learning and research, and builds a suite of quality academic programs

**What you’ll do**

Working as a member of the Academic Program Support team, you will be working under routine to general supervision of other team members to provide a range of professional functions to support the quality delivery of academic programs in Academic Affairs.

The role offers the opportunity to work as part of a team across a diverse mix of activities to support students, academics and partners in the provision of an effective Work Integrated Learning (WIL) experience for students and the achievement of optimal academic outcomes.

You will provide a range of information and support to stakeholders on WIL processes including but not limited to:

- Supporting the allocation of students to a variety of WIL settings.
- Managing the verification of mandatory document requirements, including advice and communications to students to support their preparation for WIL.
- Administrative support with the monitoring and organisation of Agreements, Risk Assessments, and partner engagement activities.
- Providing support with the organisation of Student/Partner notifications, and the maintenance of Accommodation and Orientation information.
- Supporting the WIL payment, results, assessment, and liaison processes during and after WIL experiences.
- Utilising software and reporting platforms to support staff, academics, and external stakeholders.

**What will help you succeed?**

Your success in this role will primarily be underpinned by your commitment to providing quality client service and supporting our students and academic staff. You will be a competent administrator, capable of multi-tasking and prioritising your work to complete tasks in a timely manner.

Additionally, you will:

- show demonstrated commitment to process improvement and the ability to deliver on procedural changes;
- be able to build productive working relationships with stakeholders
- have the ability to work collaboratively and communicate effectively, with stakeholders across all University divisions (academic and professional staff);
- be experienced in working as part of a collegial team, willing to share information and contribute to the betterment of the team;
- have experience and an ability to adapt in a fast paced work environment; and
- have a high level of attention to detail.

**What we can offer you**
- On-the-job-learning and internal career opportunities, as well as access to an extensive learning and development portfolio
- Generous employer superannuation contributions
- Salary sacrifice
- UniSQ sponsored Fit and Well Corporate Program which includes gym membership

Based either at UniSQ’s Toowoomba, Springfield, Ipswich, industry booms, rapid job growth, shorter work commutes, and a quality and ease of lifestyle that is the envy of most are just some of the reasons why South-East Queensland is fast becoming the ideal place to live and work for many. An inter-campus shuttle bus with WiFi coverage enables employees to travel easily between UniSQ locations. Free on-campus parking is also available.

**Reference No**: 0076_03

**Term**: Full-time continuing appointment (36 hrs/week)

**Salary**: Total remuneration range $77,874 to $82,724 pa (includes salary range of $65,800 to $69,898 pa, employer super contributions of 17% and annual leave loading)

**Closes**: 31 March 2023

At UniSQ, we are united by our core values of Respect, Integrity and Excellence, which guide our daily actions and decision making.

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