Administration Officer

2 weeks ago

West Gosford, Australia Coast Transport Services Pty Ltd (TA Central Coast Taxis) Full time

Coast Transport Services Pty Ltd (T/A Central Coast Taxis) provides a customer oriented 24/7 taxi service for residents and visitors to the district, which spans some 1800 square kilometres from the Hawkesbury River to Catherine Hill Bay and the hinterland.

Our fleet consists of over 60 taxis including but not limited to wheelchair accessible (WAT) and maxi taxis, which are a huge success on the Central Coast. Wherever possible we offer passengers a choice of vehicle options for their transport requirements. All vehicles are equipped with modern communications and navigational systems.

Coast Transport Services Pty Ltd (T/A Central Coast Taxis) has always endeavoured to deliver quality service to our customers. We do this through our network of enthusiastic and passionate team members.

We are currently seeking an Administration Officer to join our team and assist to enhance and deliver on our operations across the Central Coast.

The position is full-time and is based at our location in West Gosford, NSW.

**About the role**

As the Administration Officer, you will play a crucial role in ensuring the smooth and efficient operation of administrative tasks within the company. Your responsibilities will include managing office procedures, providing administrative support to staff, and assisting with customer inquiries and complaints.

**Key Responsibiloties**

The role of Administration Officer will include the following responsibilities and job duties;
**Office Management**:

- Oversee daily administrative operations, including managing office supplies, equipment, and facilities.
- Develop and implement office procedures and policies to ensure efficiency and compliance with company standards.
- Coordinate with vendors and service providers to ensure timely maintenance and repair of office facilities and equipment.

**Administrative Support**:

- Maintain accurate records and databases, including employee records, customer information, and financial data.

**Customer Service (front of house)**:

- Liaise with customers to address their needs and resolve any issues or concerns effectively.
- Maintain a positive and friendly demeanour when interacting with customers, promoting a positive image of the company.

**Financial Administration**:

- Entering of employee timesheets, processing of Payroll and preparation of documents to facilitate payment of wages by Director.
- Process driver Pay-ins and dockets (DVA, pink dockets, base dockets, M7s, TTSS dockets)
- Check reconciliation of pay-ins each week including outstanding pay-ins.
- Complete PSL reporting
- Prepare Company Banking
- Collaborate with the Accounts Officer to ensure compliance with financial policies and procedures.

**Regulatory Compliance**:

- Assist with ensuring compliance with local regulations, licensing requirements, and safety standards for taxi operations.
- Maintain accurate records and documentation related to regulatory compliance, including licenses, permits, and inspections.
- Stay informed about changes in regulations and communicate updates to relevant staff members.

**Knowledge and Skills Required**
- Proven experience in administrative support roles, preferably in the transportation or taxi industry.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.
- Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Excellent communication and interpersonal skills, with the ability to interact professionally with staff and customers.
- Ability to work independently with mínimal supervision and as part of a team.

**Length of Experience**

2 years minimum experience in Office Administration

**Next Steps**

Are you a confident person and able to take on responsibility? Do you have the qualities/skills listed and are you looking for a new challenge? This position could be right for you.

**Salary**: $30.00 - $35.00 per hour

Expected hours: 38 per week

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 25/03/2024
Expected Start Date: 03/04/2024

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