Head of Data Technology Delivery

4 days ago

Docklands, Australia Link Group Full time

**A great opportunity to join Leadership team of Technology Director, Retirement Solutions business. Role can be based either in Parramatta or Melbourne.
**The Role**
- Reporting to the Technology Director of Retirement Solutions business, this role is accountable for the full end to end management and leadership of the business data technology platforms including all Build(development) and Run (Operations). The role is also responsible for the remediation of all client and other related incidents, both internal and external audit findings and corrective actions applicable to the domain.Reporting to the Technology Director, this role will continue definition of and execute the Data Technology Delivery Strategy within the business, formulating the roadmap for the delivery of market leading solutions to the superannuation industry and to the Retirement Solutions business internally.
- Key stakeholders include the Retirement Solutions Senior Leadership Team, Client Partnership Teams, Clients, Client Solutions Teams, Technology Delivery Staff and Retirement Solutions Risk**Key Accountabilities and main responsibilities**
- Strategic Focus- Define and execute the Data Technology Delivery Strategy within Retirement Solutions, working closely with key stakeholders and external clients.
- Develop best in class data and analytics capabilities across the group on the MUFG Pension & Market Services data platforms.
- Define and execute a 3-year data delivery road map to agreed budget and timescales including realisation and measurement of benefits.
- Manage and optimize global capacity and technology data delivery at scale across all data platforms including decommissioning of deprecated platforms.
- Provide thought leadership on the value and delivery of data within the Superannuation industry.
- Identify, screen, and evaluate new data solution opportunities to generate maximum value for the clients and MUFG Pension & Market Services.
- Consistently seek opportunities for continuous improvement and innovation across the data domain
- Lead the communities of practise in data enablement for all delivery domains including Core and Digital
- Leadership to the business and stakeholders on the value of business data enablement and use of data science and analytics
- Client engagement where required to share the MUFG RS Data strategy and ongoing initiatives
- Operational Management- Develop and cultivate close working relationships with internal stakeholders and external clients including the Data team, the Product team, Service Experience, and other internal data stakeholders.
- Regularly seek feedback from our stakeholders and external clients on our roadmap and service and provide insights and actions to continuously innovate and improve.
- Work collaboratively with cross functional teams driving projects from ideation to launch.
- Provide Data Technology SME consulting to the business and external clients.
- Communicate technical concepts to our clients in a simple manner.
- Daily management of the data platforms within acceptable service levels
- Management and resolutions of all data incidents including on weekends.
- Management and resolution of all data audit and corrective actions and ensure that this is a downward trend including aged incidents.
- Identification of tech debt and development of appropriate remediation programs
- Reporting- Provide accurate and timely reporting:

- Cadence of data development
- Data roadmap development and execution
- Delivery of client implementations on time
- Data security and privacy
- Interpreting future data trends into action
- Provide valuable insight and analysis on our data product performance so standards can be improved and streamlined.
- People Leadership- Support change within the MUFG Retirement Solutions Data Technology Team, providing direction, guidance and support to the people who are implementing change and those having to adapt to change.
- Focus on leadership and professional development of the direct team.
- Support a strong Customer First service culture and uphold organisation’s values while driving a high performance, innovative culture in the Team.
- Embed MUFG Pension & Market Services purpose and values in people management and operating practices.
- Act on MUFG Pension & Market Services Listen staff feedback.
- Drive activities to support the MUFG Pension & Market Services diversity and inclusion objectives.
- Forecast resourcing requirements of the Team, to enable delivery against service levels and to build team capability.
- Governance & Risk- Ensure key performance indicators are measured, analysed, and accurately reported to stakeholders for incidents of all priorities.
- Take a lead on the management of risk, dependencies and issues associated with tech delivery.
- Manage audit requirements and any associated actions.
- Innovation- Create a mindset and culture of innovation in the Data Technology team.
- Measurement of innovation initiatives wit

  • Head of Data Technology Delivery

    2 days ago

    Docklands, Australia Link Group Full time

    A great opportunity to join Leadership team of Technology Director, Retirement Solutions business. Role can be based either in Parramatta or Melbourne.     The Role   Reporting to the Technology Director of Retirement Solutions business, this role is accountable for the full end to end management and leadership of the business data technology...

  • Head of Employee Technology Services

    1 week ago

    Docklands, Victoria, Australia Medibank Private Limited Full time

    The Role: As the Head of Employee Technology services you will have responsibility for shaping the future direction of how Medibank delivers a fast, consistent, reliable and cost-effective technology experience for all Medibank employees to enable them to deliver on our organisational purpose. The Head of Technology is accountable for the leadership,...

  • Head of Employee Technology Services

    3 weeks ago

    Docklands, Australia Medibank Private Limited Full time

    The Role: As the Head of Employee Technology services you will have responsibility for shaping the future direction of how Medibank delivers a fast, consistent, reliable and cost-effective technology experience for all Medibank employees to enable them to deliver on our organisational purpose. The Head of Technology is accountable for the leadership,...

  • Head of IT Delivery

    2 weeks ago

    Docklands, Australia Myer Full time

    **Job no**: 940614 **Work type**: Permanent / Full time **Location**: Support Office - Docklands **From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work.** **Myer is a place for finding life-long friendships, a safe space with a big...

  • Head of Employee Technology Services

    3 weeks ago

    Docklands, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank and ahm we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health...

  • Head of Integration

    2 weeks ago

    Docklands, Australia Australian Pharmaceutical Industries Full time

    **About Us**: In this newly created role, as the Head of Integration - Technology, you will play a crucial role in ensuring the successful delivery of cyber security projects and initiatives within Wesfarmers Health. You will be responsible for addressing risks, threats, and security improvements to safeguard sensitive data, ensuring compliance with...

  • Head of Employee Technology Services

    1 week ago

    Docklands, Victoria, Australia Medibank Full time

    Will you actively create a healthier future for tomorrow?At Medibank and ahm we're encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better...

  • Head of Employee Technology Services

    1 week ago

    Docklands, Victoria, Australia Medibank Full time

    Will you actively create a healthier future for tomorrow? At Medibank and ahm we're encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Data Delivery Coordinator

    1 week ago

    Docklands, Australia Link Group Full time

    **The Role** Reporting into the Data Delivery Manager you will be supporting the activities to define what our client’s business requirements are and scheduling of these requirements in line with the business priorities. The Data Delivery Coordinator will also aid the triage of incoming tasks, ensuring all requirements are captured and appropriate for...

  • Manager Delivery

    2 months ago

    Docklands, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Manager Delivery

    4 weeks ago

    Docklands, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Technology Service Delivery Manager

    1 week ago

    Docklands, Victoria, Australia Latitude Financial Services Full time

    A newly created role to come and join our Money team and provide an outstanding technology service experience for the Latitude Money Platform (LMP) by driving continuous improvement in quality, reliability, and user experience for our customers and support teams across Australia and New Zealand.Latitude Money Technology is a newly assembled team of...

  • Data Delivery Coordinator

    1 month ago

    Docklands, Australia Link Group Full time

    The Role  Reporting into the Data Delivery Manager you will be supporting the activities to define what our client’s business requirements are and scheduling of these requirements in line with the business priorities.   The Data Delivery Coordinator will also aid the triage of incoming tasks, ensuring all requirements are captured and appropriate for...

  • Data Delivery Coordinator

    1 week ago

    Docklands, Victoria, Australia Link Group Full time

    The RoleReporting into the Data Delivery Manager you will be supporting the activities to define what our client's business requirements are and scheduling of these requirements in line with the business priorities.The Data Delivery Coordinator will also aid the triage of incoming tasks, ensuring all requirements are captured and appropriate for analysis or...

  • Data Delivery Coordinator

    1 week ago

    Docklands, Victoria, Australia Link Group Full time

    The Role Reporting into the Data Delivery Manager you will be supporting the activities to define what our client's business requirements are and scheduling of these requirements in line with the business priorities. The Data Delivery Coordinator will also aid the triage of incoming tasks, ensuring all requirements are captured and appropriate for analysis...

  • Data Delivery Coordinator

    3 weeks ago

    Docklands, Australia Link Group Full time

    The Role  Reporting into the Data Delivery Manager you will be supporting the activities to define what our client’s business requirements are and scheduling of these requirements in line with the business priorities.   The Data Delivery Coordinator will also aid the triage of incoming tasks, ensuring all requirements are captured and appropriate for...

  • Manager Delivery

    1 week ago

    Docklands, Victoria, Australia Medibank Full time

    Will you actively create a healthier future for tomorrow?At Medibank we're encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives,...

  • Delivery Manager

    2 months ago

    Docklands, Australia Australian Pharmaceutical Industries Full time

    **About Us**: We are passionate about using data-driven insights to drive impactful decision-making and enhance our services. As part of our growth and expansion in the digital and data space, as the Delivery Manager for Data & Analytics, you will play a crucial role in managing the end-to-end delivery process. Working closely with the Head of Analytics, you...

  • Head of Data Governance and Information Management

    3 weeks ago

    Docklands, Australia MLC Life Insurance Full time

    Are you committed to bringing your best to life every day? At MLC Life Insurance, we’re proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We’re Australian-led and managed, and part of a global network through our partnership with one of...

  • Enterprise Technology Delivery Leader

    1 week ago

    Docklands, Victoria, Australia Medibank Full time

    Will you actively create a healthier future for tomorrow?At Medibank and ahm we're encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better...