Outbound Sales Advisor

3 weeks ago


Melbourne, Australia Crown Melbourne Full time

**Job Number**: MEL14251)


**Outbound Sales Advisor**
**CROWN MELBOURNE**

At Crown Resorts, our purpose is simple. Together, we create exceptional experiences with respect and care for our communities. Our employees embrace our company values through our behaviours. We act with integrity, we care, we strive for excellence and we work together. We uphold these values in every interaction, whether it be with customers, our colleagues or the broader community.

A call centre environment like no other, based in Melbourne,
The Outbound Sales team is responsible for contacting existing Crown Loyalty Members advising and upselling promotional campaigns, Crown services and special offers across our Australian locations.

The Outbound Sales Advisor will be accountable for ensuring targets are achieved and exceeded while delivering the exceptional customer service that Crown is renowned for, by following established sales and marketing practices and procedures to assist in achieving corporate objectives which enhances the customer experience and secures the business into Crown.

**What you need**:

- A passion for delivering 5 Star customer service
- Previous experience in a sales based call centre environment
- Persistence to achieve targets set
- Ability to handle customer concerns and issues
- Strong computer literacy skills and exposure using in-house systems
- Polished, clear communication skills with fluent English and excellent telephone manner
- Ability to work in a full time capacity across Monday
- Friday working flexible hours between 9am-11pm due to business demands.

**What we offer you**:

- Competitive salary and amazing staff benefits
- Recognition for your talents and contribution
- The opportunity to build a career with one of Australia’s most iconic and recognised brands

**_Applications close Sunday 19 March 2023_**

**Job** Sales, Marketing & Public Relations

**Primary Location** Melbourne

**Position Status** Full Time


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