Administration Intake and Program Support Officer

2 months ago


Logan City, Australia Act for Kids Full time

**Salary**:
**$73,804 - $79,139 + Super + Salary sacrifice**

**Location**:
**Logan**

**Documentation**:
**Employment Type**:
**Part-time Temporary**

**Department**:
**SQ: Logan Safe Healing**

**Closing Date**:
**18 Nov 2024**

**About Act for Kids**

**Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 33 centres nationally, we have supported thousands of children and their families for more than 30 years. Through prevention, treatment, research, education and advocacy, we are committed to helping **_keep kids safe, heal from trauma and lead happy lives._**

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**About the Position**

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**We are looking to welcome an **Administration Intake and Program Support Officer** to deliver high quality administration and customer service support to the Act for Kids South Brisbane Family Domestic and Sexual Violence Therapy Services.**

***

***:

- **Part Time 0.8FTE opportunity.****:

- **Level 3** under the SCHCADS award. Salary range is $73,804 - $79,139 (pro-rata) plus super.****:

- **Government funded until 30 June 2026 with possible extension.***

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**_Key responsibilities of the role include:_**

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***:

- **Respond to and process referrals and referral enquiries in a timely, sensitive, and effective manner.****:

- **Maintain accurate client information management systems.****:

- **Identify support needs of families and whether they meet the target criteria of the program.**

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**Why Join Act for Kids?**

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**The Act for Kids team is a **community of shared values**. We are a team that is **_Professional_**, **_Ethical_**, **_Caring_**, **_Courageous_**, and **_Collaborative_**.**

***

***:

- **Inclusive Employer **2023-2024 named by Diversity Council Australia.****:

- **Our teams are at the **heart** of everything we do, and we are united by a single purpose.****:

- **Employer of Choice**: Awarded in 2019, categories including Health/Wellbeing; Leadership; + Work-Life Balance.****:

- **Fitness Passport**:

- Discounted health and fitness memberships to a range of facilities for you and your family.****:

- **Above-award leave provisions** available - including study and exam leave opportunities.****:

- **Our** Employee Assistance Program** includes 24/7 counselling support, and health and wellbeing portals.****:

- **Salary packaging** - up to** $15,900 **per year tax free + an additional **$2,650 for** meal and entertainment.***

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**About You**

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***:

- **Certificate III in Business Administration or equivalent.****:

- **Minimum of 2 years’ experience in providing administration and intake support in a similar service.****:

- **Strong administrative skills with accuracy, attention to detail, and data and record keeping skills.****:

- **Excellent communication and interpersonal skills including the ability to build rapport quickly.****:

- **Strong focus on attention to detail and the ability to manage time effectively and prioritise tasks.***

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**Other Requirements**

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***:

- **Eligibility for a Working with Children Check or professional exemption.****:

- **National Police Check or willingness to obtain.****:

- **Current driver’s licence.****:

- **Legally able work in Australia (proof of eligibility will be requested).***

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**About Applying**

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