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Digital Communications Officer

4 weeks ago

Perth, Australia Western Australian Museum Full time

**Digital Communications Officer***
- Salary:

- Level 4, PSCA Agreement 2021, $84,582 to $88,927 per annum
- Location:

- Perth, WA Museum Boola Bardip
- Unit/Division:

- Engagement
- Work Type:

- Permanent - Full Time
- Position No:

- 15146
- Closing Date:

- 2023-03-03 4:00 PM
- **We currently have** **One** **(1) Full-Time,** **Permanent** **Vacancy **for** **immediate filling.**

**About us**

The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State’s natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.

**About the role**

The Digital Communications Officer works with the Marketing, Media, and Audience Development team to develop, implement, and evaluate organic social media and digital communication channels for the Western Australian Museum.

This position works collaboratively with cross-functional teams to build effective social and digital communication campaigns that deliver key organisational outcomes. It builds the Museum’s online community and following, while also delivering on campaign Key Performance Indicators (KPIs).

**About you**

We are looking for a dynamic, self-motivated individual who loves working in a positive team environment, enjoys a challenge and wants to make a difference.

You understand the positive impact social media and digital communication can make to amplify the Museum's amazing work to a broader audience.

Your experience and understanding of Digital communications mean you are up with the latest trends and can review data and performance to assist the team in understanding audience behaviour.

The successful applicant will be expected to:

- In collaboration with relevant teams, develop the Museum’s social media strategy and digital communication campaigns, including planning, producing, publishing, monitoring, and reporting against KPI’s.
- Develop, curate and schedule engaging content, including copywriting, photography, video content production and effects to enhance the brand and build strong online communities across social platforms.
- Undertake daily online community management, social listening/monitoring and interaction, and analysis and reporting, including identifying and mitigating social media risks.
- Assist in the delivery of engaging Digital Communication campaigns.
- Review and report on analytics, key metrics, and industry trends.

**How to apply**

We require that you submit the following:

- A current **comprehensive CV** including the contact details of two Referees.
- A statement of no more than **two (2) A4** pages addressing the following essential work-related requirements (Criteria 1, 3, and 4). Please provide relevant examples to support your claims**:

- Demonstrated experience in the development, implementation, and reporting of effective organic Social Media campaigns, including effective content production, to build engagement and extend reach.
- Demonstrated high level interpersonal skills, including strong written and verbal communication, to deliver high quality and effective digital communication outcomes, and reputation management.
- High level of experience developing and analysing effective copy and images across different digital channels such as Facebook, Instagram, Twitter, LinkedIn, YouTube, Google, and Native Search.

The remaining work-related requirements will be assessed later in the recruitment process.

**Further Information**

If you would like further information on this opportunity, please contact **Robyn Ambrosius, Manager Media and Communications, on 0466 304 807**.**

**Eligibility to Apply**

A current (within 6 months) **National Police Clearance Certificate** will be required before employment commencement, per the Department’s Police Record Screening Policy.

**Equity and Diversity**

The WA Museum is an equal opportunity employer and is committed to creating an equitable and diverse working environment and providing opportunities for Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds and young people. The Museum values the importance of a work environment that is representative of the wider community and supports a variety of perspectives.

**Subsequent Vacancies**

Applicants found suitable, but not recommended for this vacancy, may be considered for subsequent similar vacancies at the WA Museum for a period of twelve (12) months, in accordance with Part 5 (General Appointment) of the _Commissioner's Instructions No. 2: Filling a Public Sector Vacancy_.

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