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Digital Communications Coordinator
2 weeks ago
Digital Communications Coordinator:
Contract Type:
- Contract
Location: - East Perth
Industry:
Contact Name:
- Jennie Elkington
Contact Phone:
Date Published: - 13Jan2023
Digital Communications Coordinator
Government Contract role
6 months, possible extension
Est start date: 23/01/23
Central Perth location
ROLE RESPONSIBILITIES
- Provide digital channel expertise and advice to the business (including social media, website, EDMs etc)
- Curate, review, audit and maintain digital content to meet business and customer needs
- Seek opportunities and advocate for delivering communications via digital channels
- Provide communication & system support for the curation and delivery of channel specific content and messaging
- Train and support content editors in the use of the website content management system (SharePoint and EPiServer)
- Support the creation and maintenance of policies, guidelines, training and governance materials to ensure the integrity of the client's digital channels
- Liaise with internal and external stakeholders to find and develop content channels
- Research and stay abreast of digital industry trends and inform the business of the applicability to improve
- Review, audit, analyse and report on the effectiveness of digital campaigns and channels
- Undertake quality audits of all digital channels to ensure currency and alignment with established policies and guidelines
ESSENTIAL EXPERIENCE:
- Demonstrated ability to curate and deliver effective communications tailored to channel and audience
- Extensive experience in drafting and scheduling online content trough carious publishing tools, including website content management systems (e.g. EPiServer, Hootsuite, etc)
- Demonstrated ability to initiate and facilitate effective conversations to advocate for proactive digital service delivery
DESIRABLE EXPERIENCE
- Experience in social media ad management and Adobe creative skills
- Demonstrated understanding of SEO accessibility, search engine, user experience (UX) and customer experience (CX) principles
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