Admissions and Enrolments Manager

8 months ago


Adelaide Region SA, Australia Possible Consulting Full time

**Employment Type**:Continuing / Fixed Term

**Area**:Corporate Services

**Location**:Adelaide

**Broad Purpose**
The Admissions and Enrolments Manager is responsible for ensuring the smooth and efficient day-to

The Admissions and Enrolments Manager will be instrumental in ensuring clear direction and leadership in pursuit of key institute performance measures as set out in the Strategic Plan.

**Reporting relationships and Key Stakeholders**
- This position reports directly to the Chief Executive Officer (CEO).
- This position holds a position on the Executive Management Committee (EMC) and works closely with other members of the EMC.
- Reporting into this position are members of the Admissions and Enrolments teams as outlined in the Organisational Chart.
- Key stakeholders that this position must liaise with includes:
**Internal**
- Academic staff
- Professional staff
- Interns and volunteers

**External**
- Students and their families
- Education Agents
- Schools, VET and higher education providers
- Peak bodies (IHEA, Study Adelaide) and Networking associations
- Employers and Professional organisations

**Core Responsibilities**

The Admissions and Enrolments Manager is responsible for oversight of campus operations and service delivery. In summary, the Admissions and Enrolments Manager ’s core responsibility areas are:
Admissions
- Ensure admissions and student onboarding policies, procedures and practices are upheld
- Making considered judgements relating to student matters including special needs, intervention and access plans, academic support and pastoral care needs during admissions
- Support the Marketing Plan in consultation with the CEO and team members, including strategic goals and targets.
- Oversight of improvements and initiatives that build goodwill, process and policy improvements and efficiencies.
- Oversight of admissions and enrolment unit teams and of delivery enrolment/course enrolment targets and revenue.
- Monitor prospective and new student enrolments and enrolment variations.

**Staff**
- Oversight of Admissions, Reception and Enrolment staff task allocation and performance
- Foster a culture of continuous improvement, identifying and directing the implementation of new processes and systems to improve productivity and efficiency.
- Mentor and develop staff capacity, oversee and participate in professional staff performance management processes.
- Be a positive advocate and support the college strategic interests.
- Liaises with industry, business and professional groups and identifies opportunities for collaboration.
- Contributes to our strategic direction and priorities through the operational action plan.
- Provide support and guidance to other internal customers.
- Support recruitment and oversight of onboarding of new staff and interns in the team
- New staff and intern mentoring and coaching

**Students**
- Provide guidance on academic and career options for students.
- International student support. Maintaining awareness of and obligations under, the Education Services for Overseas Students (ESOS) framework
- Helping students to resolve problems including frontline complaint handling.
- Representing the college at external events, including open day and networking event
- Work with the EMC to coordinate and manage the following internal student events:

- Open Days and campus tours to prospective students, their families and other guests
- Contribute to Industry Day and other stakeholder events.

**Data Integrity & Reporting**
- Oversee accurate and timely reporting of AVETMISS, PIR and TCSI data
- Responsible for oversight of CRM
- Monitoring and reporting of risk assessment and initiatives to manage student recruitment risks.
- Complete regular reports against strategic priorities, including reports on student admissions and demographic data, marketing strategies, facilities and equipment, grievances and appeals, continuous improvement, regulatory reporting and business opportunities.
- Preparing quarterly or as required reports for the EMC and governance boards (Admissions Reporting quarterly to governance boards)
- Manage Annual Quality Indicator Data Surveying and Reporting (VET)
- Ensure admissions transparency information is annually (or more frequently as required) updated and available on the website.
- Oversee approval of non-commencing student withdrawals reporting
- Approve quarterly or as required FEE-HELP and VET Student Loans Schedules

**Client Relationship Management**
- Strong client relationship and people management skills, with the proven ability to develop trust and credibility.
- Presenting company products and services to clients at all levels
- Preparing client proposals
- Follow up with client issues as they arise.

**General**
- Undertake an annual review of the student letter of offer and contract documentation.
- Assist the EMC with the annual review and update of the Student Handbooks including liaising with other staff for requisite ch


  • Admissions Officer

    24 hours ago


    Greater Adelaide SA, Australia The University of Adelaide Full time

    **HEO6 ($89,383 - $96,550) salary per annum plus an employer contribution of 17% superannuation applies.** **Two Fixed term position available**: **6 months - 0.6 FTE** **9 months - Full time** Are you passionate about delivering exceptional administrative support and fostering academic excellence? Join our team as an Admissions Officer at The University...

  • Enrolment Officer

    7 months ago


    Adelaide Region SA, Australia Emmaus Christian College Full time

    **About Our College** Emmaus Christian College is a multi-campus, non-denominational school, providing quality, distinctly Christian education from ELC to Year 12. We are passionate about delivering exceptional, biblically-based education, and want to partner with you as we outwork our vision of Inspiring Hearts and Inspiring Minds. Our aim is that our...


  • Adelaide Region SA, Australia Kaplan Australia Full time

    **26 days' annual leave, including one for your birthday**: - **Be part of a college that provides international students with a pathway to undergraduate studies at the University of Adelaide**: - **6-month contract based in Adelaide** **Role** We currently require a dedicated **Student Services Manager**, who is enthusiastic about working with...


  • Greater Adelaide SA, Australia The University of Adelaide Full time

    **(HEO5) $80,118 - $89,085 plus an employer contribution of 17% superannuation applies.** **X2 fixed term positions until 31st December 2025 and multiple 12 month fixed term positions available** Our team is expanding and this is a great opportunity to join the University of Adelaide, offering the chance to engage in impactful work in preparation for the...

  • Care Manager

    23 hours ago


    Adelaide Region SA, Australia Redstone Recruitment Full time

    We are seeking a Clinical Care Manager that will oversee all clinical aspects of a medium home based north of Adelaide's CBD. This is a values based NFP SA based provider who have a strong focus on clinical care. - Medium aged care facility - NFP organisation with a fantastic reputation in South Australia - Access to full salary packaging - Support from...


  • Greater Adelaide SA, Australia Australian Institute of Business Full time

    **Join the Australian Institute of Business**: Australian Institute of Business (AIB) is a registered higher education provider offering a range of high quality tertiary programs including Australia’s most popular online MBA, the Fast-Track MBA.* With almost 40 years of history, including 15 years of online education, we are one of the most established...


  • Adelaide CBD, Australia Skills Institute Australia Full time

    Skills Institute Australia is an expanding RTO, which provides high quality training and services to students in business, hospitality, English, automotive and construction courses. **The Role** The position is located in the Adelaide CBD and starts immediately. It is within a busy administration team arranging enrolment and support services for RTO...

  • Course Advisor

    3 months ago


    Adelaide, Australia EDU Corporate Services Pty Limited Full time

    **About EDU** EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide: **Australian Learning Group (ALG)**: VET provider for international students. Learn more about ALG. **Ikon Institute of...


  • Adelaide, Australia Austin Education South Australia Full time

    **Role Overview**: **Key Responsibilities**: - **Academic Oversight**: Develop and oversee academic programs and ensure they align with SACE standards. - **Teaching Quality**: Monitor and improve the quality of teaching, providing support and guidance to tutors. - **Resource Management**: Manage and maintain all teaching materials and resources. -...


  • Adelaide Region SA, Australia Sureway Employment Full time

    This position is located in: Adelaide **The Role** - Full time permanent position based in Adelaide._ Support learners and colleagues through administration work. Assist with monitoring client progress, contacting clients to follow up, and managing the database. Multi-task to effectively to juggle the demands of clients. Provide exceptional customer...


  • Adelaide Region SA, Australia St Andrew’s Hospital Full time

    **Why St Andrew's?** We are more than Australia's largest standalone private hospital with a reputation for excellence in patient care. We're a community, a working family. It's where everyone knows each other, leaders are approachable and patients return to work as volunteers. As summarised in our core values: We care for others. We work together. We...

  • Dosa

    6 months ago


    Greater Adelaide SA, Australia Calvary Full time

    Make a difference at one of Australia’s leading health care providers Generous salary packaging benefits, ongoing professional development and supportive team environment About the role The Registered / Enrolled Nurse is responsible for providing safe, effective and appropriate patient care in a patient-focused environment. The role would be based in out...

  • Medical Reception

    4 days ago


    Adelaide Region SA, Australia MConsulting Solutions Full time

    **Medical Reception** - **Permanent Full Time**: - **Hours 8:30am to 5:30 pm Monday to Friday**: - **Specialist Rooms - South Terrace CBD**: - **First Point of Contact for Patients**: - **Onsite Staff Parking Available** **South Terrace Urology’s surgeons possess an extensive range of skills, capitalising on the subspecialty expertise within the...

  • Medical Reception

    7 months ago


    Adelaide Region SA, Australia MConsulting Solutions Full time

    **Medical Reception** - **Permanent Full Time or 9 Day Fortnight**: - **Hours 8:30am to 5:30 pm Monday to Friday**: - **Specialist Rooms - South Terrace CBD**: - **First Point of Contact for Patients**: - **Onsite Staff Parking Available** **South Terrace Urology’s surgeons possess an extensive range of skills, capitalising on the subspecialty...

  • Training Coordinator

    7 months ago


    Adelaide Region SA, Australia Contingent Roles at Santos Full time

    **Work at one of Australia’s leading energy pioneers, Santos**: - ** 06 month initial engagement via Chandler Macleod**: - ** Adelaide CBD location, immediate start, working full hours **About Santos** Santos is a global energy company committed to increasingly cleaner energy and fuels production, with operations across Australia, Papua New Guinea,...

  • Care Manager

    7 months ago


    Adelaide Region SA, Australia Just Better Care Full time

    Are you passionate about making a positive difference in your local community? - Assist customers to live independently in their home, keeping them safe and connected to their community. We are looking for a permanent **Care Manager - Home Care Packages** to join our caring and dynamic office team in Adelaide. Just Better Care Adelaide Care Managers play a...

  • Operations Manager

    6 hours ago


    Adelaide Region SA, Australia Kent Removals and Storage Full time

    **About the role**: With growth and transformation high on our agenda, we are all about finding the right people and this role is no exception. We are now looking for an experienced Operations Manager who has the expertise to lead this function and drive the continued growth of this successful branch in our state-of-the-art facility in Adelaide. This is a...


  • Greater Adelaide SA, Australia Kaplan Full time

    **26 days' annual leave, including one for your birthday**: - **Maternity leave cover; fixed-term contract with full-time working hours, based in Adelaide**: - **Be part of a college that provides international students with a pathway to undergraduate studies at the University of Adelaide** **Role** Join our team as a College Services Advisor and be at...

  • Care Coordinators

    5 days ago


    Adelaide Region SA, Australia Healthcare Australia Full time

    Adelaide inner southern suburbs/ close to the city - Residential aged care - Permanent full-time positions **About Us** Healthcare Australia is Australia's largest nursing recruitment agency and therefore we are able to offer you the best opportunities across Australia. We specialise in the sourcing and placement of health professionals in permanent roles...

  • Helpdesk Operator

    7 months ago


    Adelaide Region SA, Australia Downer Group Full time

    **About Downer** Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities. Our Social Infrastructure and Citizen Services business provides end-to-end facilities management...