Field Service Technician
4 weeks ago
**Field Service Technician**
**[Full time - 38 Hours]**
PacMatix is a leading provider packaging solutions with a reputation for excellence and innovation. We pride ourselves in providing innovative packaging solutions to our customers, and our success is built on the relentless focus on customer service.
**About the role**:
This is an exciting opportunity for an experienced Field Service Technician to join our PacMatix team. You will be responsible for providing onsite installation, commissioning, preventative maintenance, and repair services to our range of machines.
This role is predominately metropolitan based but will involve some travel interstate with overnight stays.
**Responsibilities**:
- Technical support - Troubleshoot, diagnose, and repair machinery while in the field.
- Conduct routine maintenance and inspections of equipment
- Collaborate with the Sales Team and Suppliers to ensure customer satisfaction
- Document service activities, including service reports and parts usage
- Deliver exceptional customer service and maintain a professional demeanour
**Qualifications**:
- Proven experience as a Field Service Technician or similar role and hold a trade qualification as Fitter
- Strong technical and problem-solving skills
- Excellent customer service and communication abilities
- Ability to work independently and as part of a team
- Willingness to travel to customer locations when required
- Valid driver’s license and clean driving record
- Physical fitness to lift and carry heavy equipment, as needed
**Benefits**:
- Market related salary with company vehicle and mobile phone
- Ongoing training and development opportunities
**Salary**: $85,000.00 - $102,000.00 per year
**Benefits**:
- Company car
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Work Authorisation:
- Australia (preferred)
Work Location: On the road
Application Deadline: 02/09/2023
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