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Team Leader, Silent Cell Processing Team
1 month ago
**Agency Purpose**
The Australian Electoral Commission (AEC) is an independent statutory authority established by the Australian Government to maintain an impartial and independent electoral system for eligible voters through active electoral roll management, efficient delivery of polling services, and targeted education and public awareness programs.
**The AEC’s values and commitments**
The AEC values and commitments are an essential component of our operating environment and frame how AEC staff work. The AEC's focus is on electoral integrity through the values of quality, agility and professionalism.
**The Team**
The Silent Elector Processing Cell is a newly formed team within the Service Design and Foundations Branch. This section is responsible for the day-to-day management of all enrolment-based activities for silent electors and providing virtual support to relevant business areas within the organisation where required.
**The Opportunity**
The Team Leader is responsible for the management of daily operations, ensuring the quality of outputs for the work area, and providing leadership of the Silent Elector Processing Cell. You will supervise and manage a team through agile leadership, create and implement work plans, set team priorities, provide technical advice, and facilitate innovative initiatives to support business improvement.
In the lead up to and during an electoral event, the Team Leader will temporarily redeploy to lead the temporary election surge workforce allocated to the processing cell.
To excel you’ll have:
- Demonstrated ability to lead, motivate, and empower staff to achieve results by providing clear direction, recognition, constructive feedback, and delegating work appropriately to meet customer expectations.
- Detail orientated with an ability to provide accurate and timely information in a logical manner, and produce high-quality documents, project artefacts, plans, reports, and executive briefings.
- Proven ability to remain positive and respond to pressure in a calm manner, while committing energy and drive to see that goals are achieved.
- Demonstrated personal integrity and a willingness to work within a high performing team that achieves results within strict legislative and organisational policy and procedural parameters.
- Ability to effectively communicate and engage with a diverse range of electors using language that provides clarity, resolves issues promptly tailoring the communication style.
Desirable
- Knowledge of, or ability to quickly gain knowledge of Australian electoral law and practice.
- Computer literacy with experience using Microsoft Office Suite and other computer software; any Microsoft Excel proficiency will be highly regarded.
**Eligibility**
- AEC employees must be Australian citizens.
- Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered.
- Applicants are required to consent to, undergo, obtain and maintain a character clearance.
- Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role.
- Applicants may require to undertake psychometric testing as a part of this recruitment process.
