Service Catalogue Specialist

4 weeks ago

Sydney, Australia NSW Corporate Services Full time

**_Do you want your work to make a difference for NSW?_**
- Together, we create thriving environments, communities and economies._
- **Permanent full-time opportunity**:

- **Hybrid working supported**:

- **Salary relative to experience, and ranges from $120 859 to $133,183 plus super**

Our Digital Information Office is currently seeking to appoint a **Service Catalogue Specialist **to manage the IT service catalogue and related service descriptions across all available client consumed IT services to ensure consistency, relevance, currency and alignment with customer needs.

In this role you will consult and liaise with various stakeholders across the Digital Information Office to capture information, educate and advise on services that can be offered.

If you're passionate about optimising service delivery and enjoy working in a fast-paced environment where innovation is encouraged, this role is perfect for you

**About You**

You will have demonstrated experience related to IT service catalogues and delivering multiple support and maintenance activities to high standard to meet deadlines. Adept at working in a complex environment with multiple competing priorities you will maintain your high level of attention to detail. Your proactivity and solutions focused mindset.

Your ability to build effective stakeholder relationships will be key to delivering outcomes as you receive input from multiple stakeholders and negotiate realistic timeframes for your work. You will enjoy cross-team collaboration.

**Key knowledge and experience**
- Significant experience in a large and complex IT environment
- ITIL Foundation certification with experience in working in a SIAM operating environment would be beneficial

For more information read the full Role Description**:Service Catalogue Specialist**

**About Us**

The Department of Planning, Housing and Infrastructure (DPHI) are building the future of NSW through delivering diverse planning, housing solutions and infrastructure across the state. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and seeks to embed Aboriginal cultural awareness and knowledge throughout the department.

In our inclusive and accessible workplace, differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. DPHI supports various employee affinity groups, practice flexible working, offer job share and workplace adjustments.

**To Apply**

**Applications close 11th June 2024 at 11:55PM.**
- A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months._

**Looking for more information or assistance in applying?**

Our Diversity team can assist to:

- provide alternative formats to apply
- make adjustments to the recruitment process
- offer information about workplace adjustments and support networks

If you are an Aboriginal or Torres Strait Islander check out Our Mob on Country to see the work we do and get assistance in applying.

Find us on Facebook, Instagram, and LinkedIn.
- (OR if LinkedIn)_

Find us here:

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