Content Operations Manager

6 months ago

Sydney, Australia Dovetail Full time

Dovetail is the world’s leading customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail helps you uncover insights fast—no matter the method. Driven by ambition and innovation, the Dovetail team is customer-obsessed and on a mission to help the world improve the quality of every thing. Join the ranks of Atlassian, The New York Times, Spotify, Universal, Porsche, Starbucks, and thousands more as they put their customer first with Dovetail and improve the quality of their thing.

Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco. We've created a unique environment to help us achieve our challenging mission. A culture that aspires to excellence, where nothing is too small to be improved.

**What you'll do**:

- **Manage a robust SEO content program.** We have built out a content machine that publishes 50 high-quality articles each month. You’ll work with a team of freelancers responsible for the creation, review, distribution, and optimization of this content. You’ll collaborate with content creators, editors, and designers to ensure content aligns with Dovetail’s voice, style, and standards. You will also handle vendor relationships and negotiate contracts related to content operations tools and services.
- **Build and maintain world-class content management processes.** The success of our SEO content program requires well-thought-out and efficient content management processes and workflows to ensure efficient content creation and delivery.
- **Collaborate with cross-functional teams.** Content is an important part of our company's growth strategy. You’ll collaborate with internal teams including product marketing, sales, and product, to align content strategies with our business goals. You’ll work closely with web engineering and design to optimize our content for SEO, user experience, and performance.
- **Measure and report on key content metrics.** We always want to understand what is and isn’t working with our content program, and identify ways we can deliver more value to our customers. You’ll monitor content performance and user engagement metrics to identify opportunities for improvement. You will identify opportunities for automation and optimization of content operations processes and stay up-to-date with industry trends and best practices in content operations and technology.

**Your background**:

- **You’re incredibly organized and process-driven.** We need the person in this role to have excellent project management skills and a desire to solve problems with scalable, compounding solutions.
- **You have an analytical mindset.** We need someone with a strong ability to interpret data to drive content strategy and knowledge of SEO and content optimization best practices.
- **You’re an excellent communicator.** This role requires strong written and spoken communication skills. You’ll need to spot spelling and grammar errors in articles before they go live, give feedback to writers on how to improve their work, and influence stakeholders internally through blog posts and in-person conversations.
- **Startup expertise is a plus.** Ideally, you have hands-on experience working in startups that are growing and transitioning to a more mature scale-up. You take initiative, make autonomous decisions, and influence your own career path.

**Benefits**:

- **Equity for everyone.** We put our money where our mouth is. No matter your role, we provide equity for all along with competitive salaries. See your investment grow as Dovetail grows.
- **Equal parental leave.** We offer an inclusive framework of 20 weeks equal paid leave to support new parents. Every family is unique, so you make the call how you’d like to take care of what matters most.
- **Flexible work-life balance.** Whether you're a parent, student, or juggling a million things, we get it. While we're an office-first culture, we work together to make your schedule work for you.
- **Develop and grow.** Take a course, attend a lunch and learn, or head to a conference to help you grow We love to support you any way we can, so expect Dovetail to be your #1 fan when it comes to achieving your career goals.
- **Extra paid days off.** Enjoy ad-hoc KitKat days to take a step back and spend it however you like. Hit the beach, spend time with your family, pick up that hobby you’ve been meaning to try, or anything in between
- **Health is wealth.** We believe that everyone has the right to mental wellness and support. So every Dovetailer has access to Uprise (Employee Assistance Program) for themselves as well as their families.
- **Floating public holidays.** Public holidays don’t always align with when you want to take leave. So the choice is yours when it comes to swapping public holiday leave for a later date. You do you

  • Content Operations Manager

    3 weeks ago

    Sydney, New South Wales, Australia News Corp Australia Full time

     About UsNews Corp Australia is a leading media company with a diverse range of brands, including Vogue Australia, GQ Australia, delicious, Escape, The Australian, taste.com.au, Kidspot, and news.com.au.We are currently seeking a highly organized and skilled Content Resources Manager to join our Commercial Content Production Team.

  • Content Manager

    6 months ago

    Sydney, Australia Montu Full time

    **Company Description** About Montu** Montu is Australia’s largest medical cannabis company. With operations in Australia and Europe, we take a technology-first approach to improving the medical cannabis patient experience - whether it’s by delivering best-in-class online clinical care, or through our industry-leading product lines and innovative supply...

  • Digital Content Operations Manager

    4 weeks ago

    Sydney, New South Wales, Australia Advertising Council Australia Full time

    Job Overview At Apparent, we are seeking an experienced Digital Content Operations Manager to join our team. This is a senior role that requires exceptional project management skills and the ability to manage multiple projects simultaneously. The ideal candidate will have a minimum of 5 years of experience in integrated content production, with a...

  • Content Manager

    3 months ago

    Sydney, Australia Montu Full time

    **Company Description** Montu is one of Australia's leading health tech businesses and a leader in alternative health services. With operations in Australia and Europe, we take a technology-first approach to reshaping the landscape for suppliers, practitioners, pharmacies and patients. Montu operates a fully integrated, end-to-end ecosystem of healthcare...

  • Content Operations and Knowledge Management Lead

    5 months ago

    Sydney, Australia Canva Full time

    **Join the team redefining how the world experiences design. - Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!- Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.**Where and how you can work - Our flagship campus is in Sydney. We also have...

  • Content Manager

    3 months ago

    Sydney, Australia Mutinex Full time

    Content Marketing is at the core of Mutinex's Marketing strategy and we're looking for a Data driven Content writer to bring that strategy to life and create engaging B2B content for our target audience in the Senior Marketer space. Our product is a SaaS MarTech solution that helps CMO's understand the performance of their marketing efforts and media spend,...

  • Content Manager

    6 months ago

    Sydney, Australia Procore Technologies Full time

    We’re looking for **a Content Manager** to join Procore’s Audience Acquisition and Engagement Team. Do you love creating well-written and informative content for one of the biggest industries on the planet? Do you get excited to collaborate with a team of global content creators to set goals and work as a team to achieve them? Do you have an innate...

  • Content Manager

    3 months ago

    Sydney, Australia FUJIFILM Full time

    Be a part of our huge transformation journey - Looking for someone with experience in B2B content marketing (solutions and software preferred) - Hybrid role - with 2 days/ week WFH **OUR STORY** FUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as...

  • Content Manager

    6 months ago

    Sydney, Australia Talent Web Full time

    **8-12 weeks contract | Full-time hours**: - **Location: Sydney | Hybrid WFH**: - **$490-$590 per day** Our client is an award-winning financial services provider, who is looking for a Content Creator to shape the client's voice and drive engagement across an array of channels. **Responsibilities**: You will engage with the wider business and teams to...

  • Content Operations and Knowledge Management Lead

    6 months ago

    Sydney, Australia Canva Full time

    Team *** **Customer Service** *** Country *** **Sydney, Australia*** Schedule *** **Full-time** *** On-site/Remote *** **Hybrid** **Join the team redefining how the world experiences design.** Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to...

  • Digital Content Manager

    3 months ago

    Sydney, Australia SafetyCulture Full time

    **Digital Content Manager**: - Sydney- SafetyCulture Marketplace - Operations /- Full-time Permanent /- Hybrid**About SafetyCulture - SafetyCulture is a customer and product-led SaaS company on a mission to empower frontline workers to take ownership of their safety and well-being. We believe in making teams better every day, fostering an inclusive culture...

  • Content Manager

    6 months ago

    Sydney, Australia Meta Full time

    **Content Manager Responsibilities**: - Ensure seamless handoff and continuation of projects from weekday staff - Identify timely and high-value content or content attributes both on and off platform across a variety of media types - Manage cross-functional relationships with high flexibility and strong collaboration - Provide regular progress reports...

  • Content Manager

    3 days ago

    Sydney, Australia Gartner Full time

    **Description**: **About the role**: The job of the Content Manager is to design and deliver compelling content tailored to each executive community we serve. This position develops event agendas across a portfolio of C-level events. The Content Manager conducts research and phone interviews to identify appropriate topics, secures speakers, creates...

  • Content Manager

    6 months ago

    Sydney, Australia TKR Group Full time

    Leading Full Service Advertising Agency - Sydney Based. 4 days office / 1 day WFH - ASAP Start We are recruiting for a full-service agency here in Sydney. They are looking for a Content Manager to join their team. **Requirements**: - Proven experience in content creation and management, preferably in a similar industry or role. - Exceptional writing and...

  • Content Manager

    1 month ago

    Sydney, New South Wales, Australia BAUER MEDIA Full time

    About the Role:BAUER MEDIA is seeking a skilled Copy Editor to maintain the highest quality of content in print and online. The ideal candidate will have a genuine passion for celebrity and entertainment magazine content and a strong background in sub-editing and copy editing. The role involves diligent fact-checking, sub-editing, and editing existing copy...

  • Creative Content Manager

    3 months ago

    Sydney, Australia Cuscal Full time

    **Company Description** **For a winning team that is evolving. Forward with Cuscal.** At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all. Here, you’ll deliver or support interesting, ground-breaking projects that have real impact - on Australia’s financial services...

  • Content Strategist and Operational Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia News Corp Australia Full time

    Company OverviewNews Corp Australia is a leading media company that delivers high-quality content to a wide range of audiences across Australia.About the RoleWe are seeking a highly organized and detail-oriented Content Strategist and Operational Coordinator to join our dynamic team. This role offers the opportunity to work with some of Australia's most...

  • Content Manager

    1 month ago

    Sydney, Australia RELX Full time

    PAX Australia is not just an event, it is a gaming festival, celebrating of all kinds of gaming and all kinds of gamers. Featuring thought-provoking panels, a massive expo hall filled with the best publishers and studios, new game demos, musical performances, tournaments, and an experience unlike any other. About the team and role: The PAX Content Manager...

  • Partnerships Executive

    1 month ago

    Sydney, Australia OMG Content Full time

    **Partnerships Executive - DRUM** **Why DRUM and who are we?** DRUM AU is a high performing, dynamic team within OMG, servicing PHD Media. We specialise in creative, innovative and connected solutions for our clients that fuel their business growth. We deliver award-winning work across 4 key pillars: Social & Innovation, Entertainment Partnerships, Sport...

  • Content Manager

    2 weeks ago

    Sydney, New South Wales, Australia BBC Full time

    At BBC Studios ANZ, we are proud to represent some of the world's biggest, most trusted and loved content brands. We bring the best of bold, British storytelling to our region through distributing content to broadcasters, subscription platforms, and local production.We are looking for a Schedule Specialist to join our team in North Sydney. This role ensures...