Support Representative

3 weeks ago

Mount Thorley, Australia Komatsu Full time

**The Opportunity**:
As part of our Warehouse support team, you'll play a vital role in our warehouse providing support to our service team and customers. You'll ensure parts are interpreted and picked efficiently, quality control is maintained, stocktake is conducted accurately and the receivables and dispatch of parts are completed seamlessly for a stellar customer experience.

As a Warehouse Support Representative, we will set you up for success in this role with comprehensive training upon onboarding. At Komatsu, our success is only defined by your success. We want you to win in this role and be empowered to be the best you can be. You'll be supported not just professionally but personally too. Did you know Komatsu is an RTO? This means we are able to support your learning with a range of courses including trade upgrades and the best news is you're paid to do it. Our employees are encouraged to complete 2 courses per year.

If you are looking for an exciting career opportunity that will have you working with a professional team in an exciting environment, with the support of a global OEM and the ability to be home each night, this is the role for you

**Roster**: Day Shift 7am
- 330pm x 5 days or 830am
- 5pm (Monday to Friday) There is also an on-call roster for 1 shift every 4-6 weeks (which you are entitled to an on-call allowance and this shift is paid at overtime)

**Location**:Mt Thorley Branch

**Komatsu can provide you with**:

- Paid Parental Leave: 16 weeks of paid primary carer parental leave.
- Technology: Discounts on Apple, Dell, Lenovo, and Microsoft products
- Financial: Komatsu Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role, Income Protection options are available
- Career: recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III courses
- Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents

**Your Knowledge, Skills and Abilities**:

- Experience in similar warehousing role, with despatch, picking, invoicing and parts interpreting functions.
- Background in mobile plant parts interpreting or automotive parts interpreting is advantageous.
- A proven high level of customer service
- Minimum of C class Licence
- Forklift licence essential.
- Sound understanding of computer systems and Microsoft Office
- Knowledge of dynamics programming would be an advantage.
- Ability to work unsupervised.
- Safety focused mindset is paramount.
- Komatsu offers a zero-harm culture in the workplace, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive, and inclusive work environment, with opportunities for career progression on a global scale, training, and personal growth._

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