Casual Receptionist/customer Service Rep
2 weeks ago
Element Fitness Health Club is a 24/7 Gym in Nunawading. It is a one stop shop for everything fitness We are known for our excellent customer service and our well equipped gym with Group Fitness, Reformer Pilates and Cycle Studio. This is the place people want to train in Nunawading.
We take great pride in providing fitness enthusiasts the opportunity to train, no matter what time of day.
**The Role**
We are currently seeking enthusiastic, hard-working and motivated individual to join our team.
The key responsibilities are (but not limited to) the following:
- Customer Service and Reception - Greeting, being friendly and approachable to our guests, members and staff
- General reception duties and taking responsibility and pride in your presentation and approach
- Assisting in stock take and other administrative duties as required
- Membership and Retail Sales - A part of this role is being able to cross sell and approach guests or members to discuss and assist with their needs
- Understanding of our memberships and their requirements
- General cleaning and maintenance of the gym - Walking the gym floor and making sure both the gym and shop front is clean
- Reporting any maintenance issues that require attention
To be successful in this role, you will need:
- A professional and positive attitude
- Willingness to learn and show initiative
- Exceptional customer service skills
- High attention-to-detail skills
To be eligible for this position you must have:
- Previous customer service experience
- Strong PC literacy and administration skills
- Level 2 First Aid and CPR
- Police Check
In return we offer you:
- Complementary gym membership
- Fun, friendly and exciting working environment
- Career growth & opportunities
**To Apply**
If this sounds like the position for you, then hit apply
Only Shortlisted Applicants will be contacted.
**Job Type**: Casual
**Salary**: From $25.51 per hour
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Monday to Friday
- Morning shift
- Weekend availability
**Experience**:
- customer service: 1 year (preferred)
**Job Type**: Casual
**Salary**: From $25.41 per hour
**Benefits**:
- Gym membership
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Monday to Friday
- Rotating roster
- Weekend availability
**Experience**:
- inbound call centre: 1 year (preferred)
- outbound call centre: 1 year (preferred)
- customer service: 1 year (preferred)
**Language**:
- English (required)
Work Location: One location
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