Customer Service Officer

8 months ago

Sunshine North, Australia Ausreo Full time

**Introduction**:
Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:
Our agility to provide superior service and support to our customers through our extensive Service Centre Network; and
Being at the forefront of innovative steel reinforcement solutions and technology.

Ausreo is committed to providing an inclusive and collaborative environment for our employees. Our aim is to ensure our people are engaged, motivated and prepared with the skills, knowledge and capabilities necessary to deliver company goals and expectations. This is evidenced in our mission to:
Ensure the health, safety and wellbeing of our employees is at the forefront of all business decisions and reflects Ausreo’s Safety First’ culture;
Embrace the strengths and differences of our people and build a workforce that reflects the diversity of the communities we serve.

**Description**:
We have an exciting opportunity for a Customer Services Officer to join our team in Sunshine North, reporting to the Trade Service Centre Manager.

As a key member of the team, you will thrive in an environment where service, sales and customer solutions are paramount. This role will see you as the face of our company and enjoying being part of the local community. Your day will be varied as you will be involved in sales and enquiries, merchandising, liaising with customers and suppliers.

Providing excellence in customer service and the customer journey
Welcome new and existing customers into our showrooms
Actively promoting Ausreo’s products to generate sales
Merchandising and Stock Replenishment
Process sale orders, generate quotations, engage with e-commerce and social media
Service Centre and office management
Stock control in the warehouse
Coordinating production with factory staff
Coordinating logistics i.e. transport and deliveries
Effectively communicating with all stakeholders and dealing with difficult customers effectively
General administration duties

To Be Successful

Strong communication skills both verbal and written
Previous experience in a retail, hardware, trade type environment will be highly regarded, steel industry experience will be highly regarded but not essential
Face to face selling and entrepreneurial spirit
Highly organised, great at multi-tasking and strong attention to detail
Strong computer skills and ability to pick up new systems quickly
Thrives in a team environment but can also work independently
Good ability to work under pressure
Driver’s license essential

If you have a welcoming approach, show high initiative and provide our customers with a unique experience; then this is the role for you.

It is an exciting time to be part of the Ausreo family with opportunities for career development and progression.

To submit your resume, please click the ‘Apply’ button

  • Customer Service Officer

    5 days ago

    Sunshine, Australia Aberdeen Paper Full time

    **_Customer Service Agent _** About us We are a dynamic distributor of food packaging based in Western Suburbs of Melbourne servicing the hospitality industry nationally which is seeking an experienced customer service **_Duties Include_** - Answering incoming phone calls - Typing orders - Attending to customer enquiries and sales both in person and over...

  • Customer Service Officer

    6 days ago

    Sunshine, Australia Page Personnel Full time

    Great Career Development - Good Culture **About Our Client**: Our Client pride themselves on excellent service and quality products. This is a hardworking team which are seeking like-minded people, who want to develop their career. This role would work closely with the customer ensuring the best possible customer experience. Our client puts high emphasis on...

  • Customer Service Officer

    1 week ago

    Sunshine, Australia Brimbank City Council Full time

    We seek people with community-first values who want to make Brimbank an even better place to live and work. Exciting opportunity to join the second largest municipality in Melbourne’s metropolitan west. Located about 20 kms from the central business district, Brimbank City Council is culturally diverse. We are currently seeking a staff member for a...

  • Retail Customer Service Officer

    1 week ago

    Sunshine, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Officer

    5 days ago

    Sunshine, Australia HOBAN Recruitment Full time

    Customer service opportunity not to be missed! Join a supportive and collaborative team environment with ongoing up-skilling and development. We are currently seeking experienced Customer Service professionals for opportunities for our client in Sunshine. Whilst working as an enthusiastic and highly motivated Customer Service Officer / Licence Testing...

  • Postal Services Officer

    4 weeks ago

    Sunshine Coast, Australia Pacific Paradise and Beerwah POST OFFICE Full time

    Located on the Sunshine Coast, we’re looking for individuals who are problem-solvers and team players with a passion for making customers' days brighter. At our Post Office, we don’t just provide excellent customer service; we actively engage with people from all walks of life. If you thrive on building relationships and love interacting with the...

  • Customer Service Officer

    4 days ago

    North Shore, Australia Robert Half Full time

    Support an Australia wide growing business in the entertainment industry by becoming a vital member of the Customer Service team - **Lower North Shore Office**: - ** Flexible work arrangements**: - ** WHV visa holders welcome to apply** **The Company** *** Our client is a reputable company within the entertainment industry who is seeking a Customer...

  • Customer Service Officer

    5 months ago

    Sunshine Coast, Australia Unitywater Full time

    At Unitywater, we are passionate about keeping our communities healthy. - Join one of the largest employers in our region. - Permanent opportunity available due to an internal promotion. **About us**: *** At Unitywater, we operate in a diverse and inclusive environment where no two days are the same. We provide essential water supply and reliable utilities...

  • Customer Service Officer

    7 months ago

    Bayswater North, Australia Conquest Personnel Pty Ltd Full time

    **About the company** This Australian Owned company is a leading supplier to the residential building industry. With an outstanding reputation, they pride themselves on supplying high quality products and service. They have a fantastic team culture and fantastic office located in Bayswater. **About the role** You will be reporting to the Customer Service...

  • Customer Service Officer

    6 months ago

    North Lakes, Australia Help Enterprises Full time

    **About Us**: Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, living arrangements,...

  • Customer Service Officer

    7 months ago

    Altona North, Australia Prixcar Services Full time

    PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...

  • Customer Service Officer

    7 months ago

    Altona North, Australia Prixcar Services Full time

    PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...

  • Customer Service Officer

    7 months ago

    North Sydney, Australia Gallagher Full time

    About Us: Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or...

  • Customer Service Officer

    7 months ago

    Altona North, Australia Prixcar Services Full time

    PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...

  • Customer Service Officer

    1 month ago

    North Melbourne, Australia AMA Collision Full time

    2024 Bodyshop Award Winner - Best Workplace MSO - Permanent full-time position. Monday to Friday - Join an industry leader and national company Correct Accident Repairs in North Melbourne is centrally located, close to various public transport options and lots of off-street parking. The team of 14 enjoy an inclusive and easy-going culture, an approachable...

  • Customer Service Officer

    7 months ago

    North Lakes, Australia Kennedy Reid Full time

    Hybrd working - North Lakes Location - parking onsite - Join a global brand and a household name! **The Company** Our Client is a Multi-Faceted Global business specialising in the automotive and heavy industrial industries. Our client is a household name looking for a Warranty & Service Administration Officer who will be responsible responding to warrant...

  • Customer Service Officer

    1 month ago

    North Geelong, Australia AMA Collision Full time

    2024 Bodyshop Award Winner - Best Workplace MSO - Grow your customer service skills with our great team in the automotive sector - Join an industry leader and national company Soldani Bros offers a welcoming, easy-going team environment and modern facilities: including two spray booths, Car-O-Liner 3D measuring system and Pro Spot i5 Smart Spot Welder. The...

  • Service Coordinator/ Customer Service

    24 hours ago

    Sunshine, Australia Luus Industries Pty Ltd Full time

    **The Company** With a proud and long history in Melbourne’s Western Suburbs, Luus Industries is a privately owned manufacturer of commercial cooking appliances with a reputation for quality, functionality and reliability. Luus offers an environment where people are well supported to develop their skills, enjoy their work and thrive around core values of...

  • Customer Service Officer

    1 week ago

    Laverton North, Australia APG Workforce Full time

    Ongoing stable work - Competitive hourly rate plus allowances - Immediate start One of Australia’s leading poultry manufacturers located in Melbourne’s western suburbs are seeking 2 Customer Service/Sales officers to join their team. Do you love dealing with people and have previous experience with either a front facing customer service role or have...

  • Customer Service Officer

    7 months ago

    Edinburgh North, Australia Barossa Fine Foods Full time

    **Role Purpose**:As part of the Sales team, the Customer Service Officer is responsible for working with customers to fulfill orders and address any queries they may have. A key focus of this role is to ensure that superior service is being delivered to all current and potential clients of the business. This role works closely with other departments to...