Personal Assistant to Group General Manager and Head of Reservations

3 weeks ago

Surry Hills, Australia Fink Group Full time

A very varied role, no two days are the same We're a bustling department
- An opportunity to work with Australia's best restaurants across NSW and QLD
- A very welcoming, friendly and fun head office in a great Surry Hills location

**About Fink**
For over 50 years, Fink has redefined excellence in hospitality. As a family-owned company with a stellar reputation, Fink’s portfolio of award-winning restaurants, bars, and theatres offers unparalleled dining experiences. Our values of Quality, Innovation, and Family unite our venues, driving our commitment to championing talent and delivering exceptional service.

**Why Join Us?**
At Fink, we’re more than just a workplace—we’re a family. Joining our team means accessing:

- A supportive, friendly, and dynamic work environment.
- Staff dining discounts (25% off at all Fink-owned venues).
- Exciting growth opportunities and career progression.
- A competitive salary, along with access to the Fink Staff Benefits Program, offering exclusive perks.

**About the Role**
Based in the heart of Surry Hills at our Fink Head Office, this full-time role (9 AM-5 PM) supports two of our key leaders: the Group General Manager and the Head of Reservations, Events & Relationships. You’ll thrive in a dynamic and fast-paced environment, helping ensure seamless operations across Fink’s iconic venues in NSW and QLD.

**What You’ll Do**
- **Be the first point of contact**: Manage correspondence and calls on behalf of leadership.
- **Own the schedule**: Coordinate meetings, appointments, and daily operations for the team.
- **Administrative hero**: Maintain accurate records, draft communications, and update files using SharePoint.
- **Creative contributor**: Assist with menu design, marketing materials, and visual content creation via Canva.
- **Tech-savvy organiser**: Manage spreadsheets, reports, and data accuracy in Microsoft Excel.
- **Office superstar**: Handle office management tasks like supply orders, stock control, and equipment maintenance.
- **Project problem-solver**: Conduct research, liaise with internal teams, and ensure clear communication with stakeholders.
- **Support for events**: Coordinate group-wide activities and assist with event planning.

**What We’re Looking For**
- **Experience**: At least 2 years in a similar role or 5 years in a management position within hospitality.
- **Fine Dining Knowledge**: Understanding of high-end restaurant operations.
- **Organised & Adaptable**: Exceptional time management, problem-solving, and the ability to learn quickly.
- **Attention to Detail**: Meticulous with strong verbal and written communication skills.
- **Professionalism**: Impeccable presentation and interpersonal skills.
- **Tech Skills**: Proficient in Microsoft Office (Excel, Word, Outlook), SevenRooms, Hubspot and Canva.

**What You Bring to the Team**
You’re proactive, thrive in a team environment, and possess a knack for building rapport. Your professionalism, discretion, and positive attitude make you an invaluable part of any workplace.

**The Perks**
- Dine at our renowned venues with generous staff discounts.
- Work in a friendly, welcoming office with a vibrant team culture.
- Be part of a family-driven company where your growth is nurtured.

Ready to join one of Australia’s most prestigious restaurant groups?

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