![TMS](https://media.trabajo.org/img/noimg.jpg)
Customer Service
2 weeks ago
**JOB PURPOSE**
The Internal Customer Service Representative forms part of the vital link between TMS and it’s staff & customers. Success in this role is mostly dependent on the representative’s ability to adapt, understand and respond to facets of the Transport Industry at all levels, whilst resolving the client’s needs. Relationships are key.
- Customer Service Enquiries
General Administration and assisting Sales and Account Management team
- Addressing all inquiries and requests including ETAs and PODs
- Liaising with carriers regarding issues and follow up lodged enquiries
- General Administration and Reception
- Pickups
- Organizing pickups with carriers
- Organizing timeslots with Distribution Centers when required
Daily log of all inquiries in our CRM system
**Job Type**: Temp to perm
Contract length: 12 months
**Salary**: $45,000.00 - $50,000.00 per year
**Benefits**:
- Professional development assistance
Schedule:
- 8 hour shift
Application Deadline: 11/03/2023
Expected Start Date: 03/04/2023
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