![NSW Government -Customer Experience](https://media.trabajo.org/img/noimg.jpg)
Marketing & Campaign Officer
3 weeks ago
**Marketing & Campaign Officer**
- Full-time, ongoing opportunity (35 hours per week)
- Location: Sydney CBD, hybrid/flexible working arrangements available.
- Offering a competitive salary of $101,947 up to $112,849, plus employer’s contribution to superannuation and annual leave loading.
?**About us**
At NSW Trustee and Guardian, we protect, promote, and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.
**About the team**
The Customer Experience division provides a wide range of specialist support across NSW Trustee and Guardian divisions including marketing, campaigns, brand, customer and employee communications, and media liaison, customer advocacy support, and service design.
**About the role**
The Marketing & Campaign Officer is responsible for the development and delivery of engaging integrated marketing campaign initiatives that increase brand awareness and uptake of NSW Trustee & Guardian’s products and services.
For more information about the position, view the role description.
**About you**
You will be customer-centric in everything you do and passionate about customer experience. Your creative flair and ability to adapt to working on multiple tasks is essential to succeed in this role.
- **You build collaborative partnerships.**?You can establish relationships with a wide range of internal and external stakeholders, you build good rapport with your colleagues and community, across all levels.?
- **You are a strong communicator,**?helping others understand the customer perspective, issues, and opportunities.?
- **You are results driven.**?You work independently, you are a self-starter. You can problem solve whilst managing competing priorities. You stay focussed on achieving our goals and objectives, and you support and deliver continuous improvement.
**Essential requirements**
Tertiary qualifications and/or equivalent knowledge, skills and experience in a relevant discipline or industry within services sector, professional and or community focussed areas across a diverse range of customer groups.
**Our commitment to diversity**
**What we offer**
NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:
- Work-life balance with flexible work options including flex leave
- Career development including study leave
- Fitness Passport
Be part of something bigger. For more information about joining us, visit the Careers page on our website.
**How to apply**
- Submit a resume (max. 5 pages) along with a cover letter (max. 2 pages) outlining your skills, experience, and how you meet the capabilities and essential requirements of this role.
- Answer the targeted pre-screening question.
- Describe an example of when you developed and delivered a marketing campaign that enabled your organisation to deliver a superior customer experience. What were the challenges and how were they overcome?
**Applications close: 11:59pm, Monday 17 July 2023.**
**Notes**:
- If you need an adjustment in the recruitment process or workplace, please let us know.
- A talent pool may be created for future ongoing, temporary and part-time roles, and is valid for 18-months.
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