Internal Fraud Investigator

7 months ago

Sydney, Australia Pinkerton Full time

We are as invested in your career as you are.

As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

**Job Summary**:
The Internal Fraud Investigator will conduct investigations in accordance with the client's instructions, regularly communicate investigative statuses, and ensure all deadlines and expectations are met or exceeded.

**Essential Functions**:

- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- To support store teams in fraud reduction through utilising Fraud Analytics systems to uncover and investigate internal issues.
- Utilise available fraud and reporting systems, CCTV, as well as on-site observations, checks and audits to detect and address fraudulent team member behaviour.
- Ensure that investigations undertaken are conducted safely and legally (including correct case management) in accordance to legislation and company policy.
- Present investigations to P&C and line managers in order to take appropriate disciplinary action.
- To provide the business with insight/reporting into internal (and some external) activity causing loss to stores.
- Liaise with external bodies to address criminal impacts and act as point of contact for law enforcement agencies.
- All other duties, as assigned.

**Education, Experience, and Certifications**:
**Competencies**:

- Computer skills; Microsoft Office.
- Results focused and ability to implement change and business strategy.
- Able to develop relationships with key stakeholders.
- Facilitates change, sets high standards and aligns performance to success.
- Quick to respond, is dynamic and proactive in dealings.
- Able to interact effectively at all levels and across diverse cultures.
- Able to work independently with little supervision.
- Able to positively influence a variety of internal and external stakeholders.
- Demonstrates competency in retail operations and loss prevention.
- Demonstrates understanding of Loss Prevention processes.
- Demonstrates competency in internal and external investigations, legal requirements and formal interviewing processes.
- Demonstrates understanding of criminal proofs and evidence, including court procedures.
- Demonstrates understanding of applicable HR guidelines and employee-related legislation as it pertains to retail investigations.

**Working Conditions**:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- Exposure to sensitive and confidential information.
- Regular computer usage.
- May perform job duties both indoors and outdoors, including industrial and/or manufacturing environments, construction sites, recreation venues, rural and urban street settings and in widely varying weather conditions.
- Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
- Occasional reaching and lifting of small objects and operating office equipment.
- Ability to adjust focus between close and distance vision.
- Travel, as required.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law. Pinkerton also adheres to all local, state, federal, and country hiring requirements.

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