Client Solutions Manager
3 months ago
The Client Solutions Manager (CSM) for Meta’s Global Business Group is a strategic and enthusiastic solution-driver who puts the needs of our customers first. Based in Sydney or Melbourne, the CSM will work with global brands to build strategic partnerships, drive growth, develop ROI-positive marketing strategies, and improve performance. Success in this position requires strong consultative sales and analytical skills, a passion for marketing and technology, and the ability to thrive in a dynamic, team-oriented environment. You are curious, hungry to learn, and have an entrepreneurial mindset. You consistently demonstrate a high level of integrity when it comes to your development and client success. You build internal community by connecting people, collaborating well, showing respect, acting as an ally, and being inclusive.
**Client Solutions Manager (CSM) - eComm ANZ Responsibilities**:
- Work with businesses to understand their objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, creative guidance and measurement recommendations.
- Build key stakeholder relationships including c-suite and founders, as well as internal leaders, and be seen as a key influencer in shaping platform strategy and feeding back on needs of ecomm businesses.
- Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients.
- Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers. Including 1st party data, ecomm platforms and attribution and measurement systems.
- Manage planning, execution, ongoing reporting and optimisation of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimisation and real time recommendations).
- Project Management - Manage complex work streams to optimize marketing objectives for clients. Manage analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across multiple accounts across multiple country used by clients).
**Minimum Qualifications**:
- 5+ years of experience in customer acquisition or in marketing, media, and/or consulting.
- Strong communication, presentation, negotiation, and influencing skills.
- Ability to turn data into actionable insights that inform strategies.
- Able to lead multiple cross-functional projects with a high attention to detail.
- Self-starter with a strong work ethic and ability to work independently with high intensity and urgency.
- Effective and creative problem-solving and decision-making skills.
- Ability to travel as needed.
**Preferred Qualifications**:
- Degree in Business, Marketing, Finance, or related field.
- Experience with business case modeling and market/opportunity sizing.
- Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends.
- Experience with Meta’s full suite of advertising solutions.
- Track record of success in managing and growing client relationships.
**About Meta**: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
-
Client Solutions Manager
3 weeks ago
Melbourne, Victoria, Australia TikTok Full timeAbout the RoleWe are seeking a highly skilled Client Solutions Manager to join our Global Business Solutions (GBS) team at TikTok. As a key member of our team, you will play a crucial role in driving revenue growth by promoting our advertising solutions, onboarding new clients, and driving ad campaigns.Key ResponsibilitiesClient Education and Support: Drive...
-
Client Solutions Manager
3 weeks ago
Melbourne, Victoria, Australia TikTok Full timeAbout the RoleWe are seeking a highly skilled Client Solutions Manager to join our Global Business Solutions (GBS) team at TikTok. As a key member of our team, you will play a crucial role in driving revenue growth by promoting our advertising solutions, onboarding new clients, and driving ad campaigns.Key ResponsibilitiesDrive education on product, company...
-
Client Solutions Manager
3 weeks ago
Melbourne, Victoria, Australia Solera Full timeCLIENT SOLUTIONS MANAGERObjective: To design, promote, and oversee technological initiatives that provide dependable and prompt resolutions to automotive issues reported by clients, including insurance firms, repair shops, and fleet operators. This role involves offering support, guidance, and proactive monitoring of client needs regarding the functionality...
-
Client Solutions Manager
3 weeks ago
Melbourne, Victoria, Australia Solera Full timeCLIENT SOLUTIONS MANAGERObjective: To cultivate, promote, and oversee technological initiatives designed to deliver dependable and prompt resolutions to automotive challenges reported by stakeholders such as insurance firms, repair shops, and fleet operators. This role encompasses providing support, guidance, and proactive monitoring of client needs in...
-
Client Solutions Manager
2 weeks ago
Melbourne, Victoria, Australia TikTok Full timeAbout the RoleWe are seeking a highly skilled Client Solutions Manager to join our Global Business Solutions team at TikTok. As a key member of our team, you will be responsible for driving education on product updates, managing and growing post-sale client relationships, and analyzing campaign performance data to offer clients data-driven business...
-
Client Solutions and Growth Manager
2 weeks ago
Melbourne, Victoria, Australia Roy Morgan Research Full timeAbout the RoleWe are seeking a highly motivated and experienced Client Solutions and Growth Manager to join our team at Roy Morgan Research. As a key member of our digital solutions team, you will be responsible for driving business growth and developing strong relationships with our clients.Key Responsibilities:Develop and execute business growth strategies...
-
Client Solutions and Growth Manager
2 weeks ago
Melbourne, Victoria, Australia Roy Morgan Research Full timeAbout the RoleWe are seeking a highly motivated and experienced Client Solutions and Growth Manager to join our team at Roy Morgan Research. As a key member of our digital solutions team, you will be responsible for driving business growth and developing strong relationships with our clients.Key Responsibilities:Develop and execute business growth strategies...
-
Client Solutions and Growth Manager
2 weeks ago
Melbourne, Victoria, Australia Geospatial And Cloud Analytics Inc Full timeAbout the RoleWe are seeking a highly motivated and experienced Client Solutions and Growth Manager to join our team at Geospatial And Cloud Analytics Inc. As a key member of our digital solutions team, you will be responsible for developing and maintaining strong relationships with our clients, identifying new business opportunities, and working closely...
-
Client Solutions and Growth Manager
1 week ago
Melbourne, Victoria, Australia Geospatial And Cloud Analytics Inc Full timeAbout the RoleWe are seeking a highly skilled Client Solutions and Growth Manager to join our team at Geospatial And Cloud Analytics Inc. As a key member of our digital solutions team, you will be responsible for developing and maintaining strong relationships with our clients, identifying new business opportunities, and working closely with our digital...
-
Client Solutions and Growth Manager
3 weeks ago
Melbourne, Victoria, Australia Geospatial And Cloud Analytics Inc Full timeAbout Geospatial And Cloud Analytics IncWe are a leading market and social research company, providing accurate and meaningful information to help businesses make informed decisions.About the RoleAs a Client Solutions and Growth Manager, you will be responsible for business development with our digital solutions for agencies and their clients, as well as...
-
Client Solutions and Growth Manager
3 weeks ago
Melbourne, Victoria, Australia Roy Morgan Research Full timeAbout Roy Morgan ResearchRoy Morgan Research is a leading market and social research company that provides accurate and meaningful information to help businesses make informed decisions. With over 80 years of experience, we have built a reputation for delivering evidence-based research and information to leading organizations in the public and private...
-
Strategic Client Solutions Manager
1 week ago
Melbourne, Victoria, Australia Consilio LLC Full timeJob SummaryThe Manager, Strategic Client Solutions will be the primary point of contact for key accounts, responsible for maintaining and expanding relationships to drive revenue growth and client satisfaction.Key ResponsibilitiesProtect existing business and grow total account revenue through strategic planning and execution.Map and track whitespace within...
-
Client Solutions Consultant
4 months ago
Melbourne, Australia Northern Trust Corp. Full time**About Northern Trust**: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families and institutions by remaining true to our...
-
Client Solutions Consultant
4 months ago
Melbourne, Australia Northern Trust Full timeNorthern Trust Melbourne, AustraliaPosted 37 minutes ago Permanent Competitive **About Northern Trust**: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. - Northern Trust is proud to provide innovative financial services and guidance to the world's most...
-
Client Solutions Consultant
4 months ago
Melbourne, Australia Northern Trust Full time**About Northern Trust**: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families and institutions by remaining true to our enduring...
-
Global Trade Solutions Client Manager
7 days ago
Melbourne, Victoria, Australia HSBC Full time{"title": "Client Manager, Global Trade Solutions", "content": "Job SummaryAs a Client Manager in HSBC\u2019s Global Trade Solutions team, you will be responsible for managing a portfolio of existing customers and growing the book by identifying opportunities and matching GTS solutions accordingly. You will work closely with teams across the commercial...
-
Global Trade Solutions Client Manager
3 weeks ago
Melbourne, Victoria, Australia HSBC Full timeAbout HSBC Global Trade SolutionsHSBC Global Trade Solutions (GTS) is a leading provider of trade services, offering a comprehensive range of supply chain and traditional trade solutions. Our team is dedicated to helping businesses navigate the complexities of global trade, providing innovative and customer-centric solutions to meet their needs.Job SummaryWe...
-
Global Trade Solutions Client Manager
1 week ago
Melbourne, Victoria, Australia HSBC Full timeAbout the RoleWe are seeking a highly motivated and experienced Client Manager to join our Global Trade Solutions team in Sydney or Melbourne. As a Client Manager, you will be responsible for managing a portfolio of existing customers, growing the book, generating sales, and increasing revenue.Key ResponsibilitiesManage a portfolio of clients as Client...
-
Strategic Client Solutions Manager
7 days ago
Melbourne, Victoria, Australia Consilio LLC Full timeJob SummaryThe Manager, Strategic Client Solutions will be the primary point of contact for key accounts, responsible for maintaining and expanding relationships to drive revenue growth and client satisfaction.Key ResponsibilitiesProtect existing business and grow total account revenue through strategic planning and execution.Map and track whitespace within...
-
Client Solutions Manager, Ecomm, Anz
4 months ago
Melbourne, Australia Meta Full timeThe Client Solutions Manager for Meta's ANZ eComm vertical team is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an excellent chance to create and lead key relationships, serve as a consultative product expert, and lead media planning, strategy and measurement to a cohort of performance-driven...
