Client Executive
6 months ago
**About Capgemini**:
**Capgemini is a diverse collective of more than 330,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses. We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of their business needs. This passion drives a powerful commitment - to unlock the true value of technology.**
**Over the last 18 months, we have tripled our business in Australia and New Zealand, with over 3,300 team members devoted to helping clients get the future they want. Now is the time to join our rapidly growing team who are at the forefront of finding new ways technology can help us reimagine what’s possible, collecting unique career experiences with global brands and game-changing tech projects.
**Let's talk about the team**:
**Capgemini operates across all industry sectors in Australia & New Zealand. This opportunity sits in the Natural Resources (Mining, Oil & Gas) portfolio of our Energy Transition, Utilities and Natural Resources sector vertical, and is based in Perth, Western Australia, reporting to the local Sector Lead.**
**Let’s talk about the role and responsibilities**:
**The Client Executive serves as the primary liaison between Capgemini and our clients. The purpose of the role is to deliver value to our clients so they can achieve a higher level of performance.**
**As a Client Executive, you play a crucial role at Capgemini. You are not only responsible for building long-lasting relationships with new and existing clients, but also are a strategic partner and trusted advisor to all your clients. By identifying untapped development opportunities, you get your customer to make the best buying decision for them - always keeping their individual requirements in mind.
- **Build and manage customer relationships / partnerships at the Director and VP level**:
- **Participate in delivery management through scheduled engagements and reviews between customer(s) & delivery leader(s).**:
- **Accountable for KPI’s of revenue growth, order booking, contract margin (CM), and customer satisfaction**:
- **Collaborate with other practice groups to penetrate into new areas, and drive growth in existing areas where Capgemini has business.**:
- **Pipeline creation through proactive selling: PoVs (Points of View) aligning to the industry trends**:
- **Participate in sales and opportunity management through rigorous review of pipeline and performance - reviewing monthly, quarterly, and annually**:
- **Lead RFPs and proactive proposals**:
- **Generate leads and follow up**:
- **Drive demand generation strategy and execution**:
- **Conduct workshops with clients to create demand and understand their requirements and propose suitable offerings**:
- **Interact with PMO teams and maintain smoother flow of contracts, and on time invoices and payments**
**Let’s talk about your capability and experience:
- **10+ years of experience in business consulting and/or IT industry and sales**:
- **Previous experience of Business Development and client engagement management / Account Management**:
- **Ideally you've worked within the mining, oil & gas and utilities sectors**:
- **Experienced Solution Selling practitioner with growth mindset**:
- **Experience working across multiple internal and external stakeholders**:
- **Ability to think laterally and provide thought leadership to clients**:
- **Strategic planning; you have developed and implemented effective sales strategies to meet both short and long term plans**:
- **Market analysis: you are used to analysing market trends, customer needs and the competitive landscape**:
- **Product knowledge: you can quickly develop your understanding of Capgemini's services and the ability to articulate their value proposition**:
- **Communications skills: strong written and verbal**:
- **Leadership and teamwork: capacity to lead and motivate team members when required**:
- **Negotiation skills: excellent negotiation skills in order to close deals effectively to ensure client satisfaction and profitability**:
- **Committed to continuous learning**
**Let's talk about what's in it for you**
**We believe technology is about more than business transformation - it's also about building a more sustainable, inclusive future. This starts with our people, working with you to get the future you want. We invite everyone to bring their whole selves to work, contributing to our inclusive culture and a safe place for our people to be themselves and truly belong. Through championing our staff-led community groups, we are committed to being active allies for everyone. We also aim to build an environment where you can thrive at work and at home.**
**We champion remote working and are in the process of making ‘truly flexible' working arrangements the day-to-day reality for our people. In addition,
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