Executive Officer, Office of The Deputy

2 months ago


Brisbane, Australia Communities, Housing and Digital Economy Full time

The Service Delivery and Operations (SDO) division provides digitally-enabled whole-of-government services to the Queensland public and modern and trusted corporate services and advice to Queensland Government departments and statutory authorities. Specifically, the SDO functions to:

- Provide the primary point of contact for customers to access government services via qld.gov.au, 13QGOV, Queensland Government Agent Program (QGAP) and Queensland Government Service Centre (QGSC)
- Deliver corporate transactional and advisory services to more than 70,000 public servants across 25 Queensland Government agencies

The Office of the Deputy Director-General, Services Delivery and Operations, provides administrative, corporate and coordinated advisory support to the Deputy Director-General in realising the division's key objectives and priorities which include:

- Facilitating and delivering customer services with, and on behalf of, agency partners to citizens and businesses of Queensland
- Refining and implementing government platforms and service delivery models to improve efficiency and quality
- Meeting citizen expectations for efficient service delivery irrespective of channel or agency
- Delivering corporate services to increase whole of Queensland Government efficiency.

Applications to remain current for 12 monthsThis work is licensed under a Creative Commons Attribution 3.0 Australia License.



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