Service Desk Operator

2 weeks ago


Melbourne, Australia Adecco Full time

Supportive team environment
- 4 days on, 4 days off roster rotatation
- Close to shops & transport links

We're recruiting a Service Desk Operator to join our global client in a contact centre setting in Preston, VIC. Working with a great team, the position is** 4 days on, 4 days off across a 24/7 roster rotation.**

**Client Details**

Our client is a global leader in the technology industry, helping clients navigate the world of commerce and are trusted partners of financial institutions, retail chains and small merchants alike, supplying them with simple and reliable payments solutions.

Well established, with over 40 years of innovation, our client is looking for like-minded individuals to join their team as a Service Desk Operator.

**Description**

Key responsibilities of the role
- Providing professional, customer centric & high performance focussed troubleshooting solutions
- Delivery of 24/7 incident management and support requests
- Adhere to KPIs
- Support team goals

**Profile**
- Previous experience in a Service Desk support environment
- Excellent communication and customer service skills
- Intermediate Excel and knowledge of XML

**Job Offer**

0000093862-1_169387927284960


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