![Sharp & Carter](https://media.trabajo.org/img/noimg.jpg)
Customer Service Agent
2 months ago
Excellent workplace cultures and supportive management
- Rewarding salary on offer | Based in Melbourne South - East
- Varied roles where two days wont look the same | WFH Flexibility
**About the role**
Our client is seeking a motivated and collaborative individual to provide Customer Service support to their tight-knit team. As a people-person, you must enjoy working in a fast-paced and dynamic team environment. The ideal individual will have great interpersonal skills and will be keen to learn and develop their knowledge.
**Responsibilities**
Your responsibilities will include but are not limited to;
- Manage and monitor customer orders to ensure the highest service levels are consistently achieved.
- Schedule and attend collaborative meetings with our Marketing and Sales teams.
- Strong engagement in all Consumer interactions incorporating the Customer Experience Strategies.
- Support the integration of existing/potential new business acquisitions.
- Engage and support the new product launch process.
**Skills / Experience**
- Computer literate at intermediate-advanced level including (MS office suite & internet)
- Excellent telephone manner, communication skills and customer service
- Experience within an administration support role
- Experience within the FMCG food industry is highly desirable
- Proactive, flexible approach to completion of work
- The ability to provide effective and appropriate information to a variety of people
- Excellent written and communication skills
- Strong organisational and administrative skills, including an ability to prioritise workloads, meet deadlines and manage a varied workload, in a busy professional environment
- Demonstrated ability to take initiative in problem solving and in exercising judgement
**About our client**
Due to growth within the team, our client is looking for a friendly and confident individual who can provide effective Customer Service support to their customers. This temporary role, conveniently located in Melbourne's South East, allows room to learn and develop, and requires a can-do attitude.
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