Application Support Analyst
1 week ago
Join a prominent Victorian State Government organisation on a 6 month contract located in Doncaster
**Your new company**
Your new company is a prominent Victorian State Government department, whose responsibilities and work have a long-lasting and genuine impact on the quality of life for all citizens in Victoria.
**Your new role**
- Developing and documenting detailed procedures to assist level-1 support staff in issue-logging and first call resolution
- Coordinating escalation of level 3 support issues to internal or external support providers, including working with vendors to achieve satisfactory problem resolution
- Providing specialised technical advice on the implementation of new projects and the integration or impacts to existing systems
- Developing and maintaining relationships with internal stakeholders and vendors by regular communications identifying opportunities for improvement.
**What you'll need to succeed**
- Strong conceptual, analytical and problem solving skills;
- Planning, organising and time management skills;
- Excellent verbal and written communication skills;
- Relationship building skills and an exceptional customer service orientation;
- Solid interpersonal and influencing skills.
**What you'll get in return**
You will play a key role in a major project within this department and will significantly improve the lives of all Victorians.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508** #2751944
-
Application Support Analyst I Service Now
5 days ago
Melbourne City Centre, Australia HAYS Full timeApplication Support Analyst I Local Government **Your new company** *** Local council **Your new role** **Our client (local council) is seeking a Application Support Analyst Service for Now System administration, and HR portfolio - level 2 & 3 The Key Responsibilities include but are not limited to: - Provide ‘Level 2 & 3’ ICT support to users of the...
-
Application Analyst
1 week ago
Melbourne City Centre, Australia HAYS Full timeApplication Analyst Permanent role with a Packaging company. **Your new company** Your new company is a leader in innovative design and manufacture of printed packaging for blue chip customers. We supply cartons and flexible packaging to a variety of industries including pharmaceutical, consumer and beverage packaging. We have built a solid reputation and...
-
Application Support Analyst
3 weeks ago
Melbourne City Centre, Australia Transurban Full timeWorking at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down. About the role As our Applications Support Analyst, you'll...
-
Applications Support Analyst
2 weeks ago
Melbourne, Australia Aurec Human Capital Group Full time**Applications Support Analyst** Permanent position for an Applications Support Analyst Are you looking for your next role? Our client is one of Australia's and the worlds largest Insurance broking and risk management companies with over 30,000 employees globally, they pride themselves on being socially responsible, ethical, and collaborative organisation...
-
Application Support Analyst
2 weeks ago
Melbourne, Australia Perigon Group Full timeUp to $90k inc Super - SQL / O365 / SCCM - Melbourne - Hybrid Working **The Role**: Our client is a global Financial Services organisation on the lookout for a Application Support Analyst - Up to $90k inc Super - SQL / O365 / SCCM - Melbourne - Hybrid Working **Your Responsibilities**: - Triage requests in the support queues, actioning where possible or...
-
Application Support Analyst
2 weeks ago
Melbourne City Centre, Australia HAYS Full time12m Fixed Term Contract | Mulgrave - Eastern Suburbs | Applications Support | Large Scale Projects | **Your new company** A facilities management organisation based in the Eastern Suburbs, are growing their Tech team and looking for an experienced Applications Support for their 12 month project. This business support multiple enterprise business' nationally...
-
Application Analyst
4 days ago
Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full timeJob Title: Application Analyst - OrdersOverview:We are seeking a highly skilled and motivated Application Analyst to join our team at a large healthcare organisation. The primary focus of this role will be on orders applications within the organisation. The successful candidate will be responsible for the analysis, implementation, and support of orders...
-
Application Support Analyst
6 days ago
Melbourne, Australia Aurec Human Capital Group Full timeWe are seeking an Application Support Analyst to join one of Australia's largest Insurance broking and risk management companies within Melbourne CBD. *** **This permanent and full time position has responsibility for**: - Providing level 2 service support in accordance with established ITIL practices. - To investigate and remediate incidents involving...
-
Application Support Analyst
1 week ago
Melbourne, Australia Australia Post Full time**Help us deliver like never before** We’re looking for an **Application Support Analyst **to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while...
-
Application Support Analyst
2 weeks ago
Melbourne, Australia Aurec Human Capital Group Full timePermanent Role - Hybrid set up - East Melbourne - 3002 - Excellent above award salary package We are super excited to announce a new and rare position within one of the biggest Insurance providers of Australia. Due to company growth, we are seeking an Application Support Specialist Level 2+. What do you get in return for joining read on. *** **The...
-
Application Support Analyst
23 hours ago
Melbourne, Victoria, Australia m-View Full timeDirect message the job poster from m-ViewHuman Resources Coordinator @ RFI Technology Solutions | Bachelor of CommerceAbout m-View Live Videom-View is a leading provider of video evidence solutions for Public Safety, Government and security markets.Our vision is to create a safer and more just world by harnessing the power of digital evidence.Our product...
-
Application Analyst
2 weeks ago
Melbourne, Australia Frazer Tremble Executive Full timePermanent position with opportunity to grow within the team - Collaborate with technical, project and external teams This position would be ideal for someone with good experience as a Technical BA or an Apps Analyst. Full Australian working rights are required for this position. **Your responsibilities would include;** - Identifying areas for improvement...
-
Application & Database Analyst
7 days ago
Melbourne, Australia Davidson Group Services Full time**About the Company** Davidson Technology are working with one of Victoria's City Councils to identify the main priorities for the community and achieve a shared goal. They are looking for a skilled DBA/ Application Analyst to join on an initial 3 month contract with scope for extension. **About the Role** As a Application and Database Analyst you will...
-
Application Support Analyst
3 days ago
Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full timeJob DescriptionThe Business Analyst will be responsible for analyzing existing processes, identifying areas for improvement, and developing innovative solutions to enhance support team efficiency and effectiveness.Main ResponsibilitiesEvaluate current support team workflows, methodologies, and procedures related to application support.Collaborate with...
-
Application Analyst
1 week ago
Melbourne, Australia BAE Systems Full time**Application Analyst** **At BAE Systems Australia** - Do interesting work that MATTERS - ENJOY what you do - GROW your career - Be YOU We work in a thriving sector - one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world's most innovative and ground breaking technology. Individually we...
-
Application Support Specialist
2 weeks ago
Melbourne, Australia Db Results Full time**Responsibilities**: DB Results is growing and we are looking to engage an Application Support Specialist / Systems Analyst for our Managed Services team. Interested in working for an organisation where people are their greatest asset? Are you passionate about providing exceptional customer service and solving complex problems? Watch the Video on why DB...
-
Application Support Analyst
1 week ago
Melbourne, Australia FourQuarters Full timeMelbourne Docklands Location - Excellent Culture - Full Time | Permanent Position **The Company** Join an industry leading property and construction organisation based in Docklands **The Opportunity** An excellent opportunity for an experienced Salesforce Administrator to join a business with a huge focus on creating an excellent culture and developing its...
-
EMR Application Analyst
4 days ago
Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full timeMilestone IT is seeking a highly motivated and experienced EMR Application Analyst to join a great team for a client. This role is crucial in optimizing our Electronic Medical Record (EMR) system to improve patient care and operational efficiency. The ideal candidate will understand healthcare metrics, reporting, and order processes within an EMR...
-
Application Support Analyst
1 week ago
Melbourne, Australia J2 Recruitment Full timeApplication Support Analyst - Internal & Customer Tech Support - Formidible Portfolio of Cross Industry / Enterprise Customers - Culture of Shared IP / Constant Upskilling / Creative Solutions This impressive, Under the guidance and mentorship of an impressive domain leader, the **Application Support Analyst** will work in tandem with customer success,...
-
Application Support Analyst
2 weeks ago
Melbourne City Centre, Australia Department of Transport Full timeAnnual Salary Range: VPSG4 $90,067 - $102,192 per annum plus superannuation - Employment Type: Ongoing,Full-Time - Usual Work Location: Melbourne CBD (flexibility may be available) About the Opportunity About you The skills and experience required in the position include, but are not limited to the following: - Demonstrable experience of incident, problem,...