Manager, Information Governance

1 day ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**Manager, Information Governance**

**GRADE 11/12, ONGOING Opportunity**

**What’s the Job?**
***
An exciting opportunity exists for an experienced Information Governance Manager to play a key role in delivering world-class, customer-centric information management solutions, where records are managed in place and information governance happens by design. This role will lead and manage a high performing team, engage with diverse business areas to understand processes and information needs and deliver solutions that are fit-for-purpose and well-governed.

The Digital Workplace team is responsible for enabling our employees to work effectively in a digital environment with information that is secure, accessible, and well-governed, and there are three teams within Digital Workplace to enable this: Customer Partnerships, Information Governance, and IM Systems:

- Customer Partnerships provides an information and records management service desk to respond to enquiries from DCS employees about how to manage their information; and specialist support for both records management and collaboration using M365 tools.
- Information Governance has a policy and advisory function to assist DCS in managing records in place and complying with the State Records Act 1998 and the DCS Records Management Policy.
- IM Systems supports and administers the TRIM Content Manager and Objective information and records management systems to ensure the health, maintenance and security of information assets captured in those systems.

The Manager Information Governance role leads the Information Governance Team and has extensive contact with the other Digital Workplace teams, project teams and other DCS business units.

**A little bit about you**:
To be successful in this role you will have (most, if not all) the following:

- Demonstrated extensive experience in information or records management
- Proven ability to engage with and influence a diverse range of stakeholders, and develop and maintain strong, mutually beneficial relationships
- Experience leading, managing, and guiding a high performing team
- Experience in using Microsoft 365 and the delivery of well-designed and compliant business solutions
- A strong work ethic with a can-do attitude to work to tight deadlines across multiple tasks in a fast-paced and collaborative work environment.

**What will your day involve?**
- Be responsible for delivering the organisation’s new Records in Place strategy and project
- Ability to draw on your previous information management experience to develop, implement and monitor reporting mechanisms for governance and risks practices.
- Employ high level communication and negotiation skills to build strategic working relationships with a diverse range of stakeholders in the management, development and communication of the organisation’s records, data and information management policies and procedures to maximise awareness and compliance
- Utilise your critical thinking and problem-solving skills to lead and coordinate risk assessments of new and existing services and technologies, providing results to management with consultative advice to inform and guide decision making
- Proactively review and address identifies risks and breaches to ensure the organisations assets and information are secure

**Benefits of working with DCS**:
DCS is a great place to work, and it’s not just us saying that

Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
- Competitive salary range $134,411 -$155,445 p.a + super, commensurate with experience plus access to salary packaging. Don’t forget 17.5% leave loading
- State of the art offices across NSW (if you’re into that sort of thing)
- 35-hour work week - yes, you read that right Not to mention any hours you work over this; you get back as Flex time
- We celebrate diversity and embrace genuinely flexible working arrangements - talk to us about what flexibility could look like for you. This includes access to compressed working hours, working in a hybrid model or from home. We are all real people with real lives
- Excellent career development and learning development opportunities. We know that our people perform at their best when they feel valued and recognised.
- Access to exceptional health and wellbeing benefits (i.e., Fitness Passport and EAP)
- Incomparable leave benefits available - including Flex Leave and Paid Parental Leave

**A little bit about us**:
DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.

DCS is a service provider and r

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