Key Account Manager

1 month ago

Ingleburn, Australia CSR Full time

Who are we??

CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.

**About the role**:
Based at Ingleburn & reporting to the Sales Manager, you will be responsible for sales performance in the segment through preparation & implementation of tactical plans to deliver agreed objectives in compliance with management expectations & CSR policies, standards and procedures predominantly for the Trade Store Customers throughout Sydney Metro.
As a high-performing and driven personality, you'll bring dedication to offering excellent service to our customers. Flexibility is key, as this role will require local travel, and attending various trade shows & customer events, that may be outside of working hours.

**Key Accountabilities**:

- Achieve sales budget and targets for allocated customers and report on sales performance against targets for current period.
- Identify/secure new sales/ business prospects/opportunities and increase your customer base.
- Provide exceptional customer service to all customers, ensuring their needs and expectations are met.
- Develop growth strategies, execute marketing activities, and manage agreements.
- Stay up to date with industry trends, competitors, and product knowledge to provide customers with the best solutions.
- Collaborate with other departments regarding sales and meet customer needs, such as our Customer Service, Finance, and Marketing teams.
- Plan daily, weekly, and monthly activities.
- Uphold the company's values and contribute positively to the workplace culture.
- Manage and maintain relationships with strategic partners and stakeholders to retain existing and identify and convert new business opportunities.
- Monitor customer & market activity and feedback via CRM.
- Ensure customer account plans & call cycles are implemented & actioned.
- Resolve issues & complaints with customers.

**About You**:

- Previous experience within a similar role & within the building products or construction industry or
- Self-starter with a high energy with a will to succeed.
- Familiarity with sales performance metrics.
- Merchandising skills and experience
- Excellent verbal communication skills with a focus on the customer.
- Negotiation, influencing and problem-solving skills and experience.

**What we can offer in return**:

- Working for a National leading brand & market leader
- Rewarding career with on-the-job development opportunities within and across our brands.
- Solid career stability with a strong focus on professional development.
- Competitive salary + bonus + company vehicle.
- Being part of a dynamic & highly technical team

**Culture**:
At CSR, we are committed to creating a supportive and engaging environment that recognises and rewards its people, enabling them to grow their career and truly thrive.
We are a diverse and inclusive organisation where differences are valued. We welcome people of all backgrounds, experiences and abilities.

**How to Apply**:
If this role sounds like you and you're ready for you next career move, APPLY TODAY

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