Receptionist (Part Time)
2 days ago
About ESTA
ESTA is the critical link between the Victorian community and the state's emergency services agencies and it partners with the agencies to improve service delivery to the community. It provides Victoria's 24-hour emergency call-taking and dispatch services for police, fire, ambulance and VICSES and manages the provision of advanced, operational communications for police, ambulance, fire services and the SES. Its vision is to be a high-performing team trusted by the community and our partners to deliver the right emergency response. And its central goal is to save lives and prevent harm through speed and accuracy in emergency operations.
About The Role
The Receptionist is a key and active member of the Facilities Management team. Reporting to the Centre Support Lead, the main purpose of the role is to provide administration support to staff and visitors. This position is also the first point of contact for visitors and telephone enquiries and is critical in delivering excellent customer service.
**Day to day responsibilities include**:
- Manage the arrival and exit for visitors to the building by ensuring all guests sign in and out and security access procedures are compliant.
- Provide administrative support to staff and visitors, including management of Petty Cash, Cabcharge vouchers, pool car including maintenance and register logbooks and provide monthly reporting to the Facilities Manager.
- Obtain quotes on request, raise purchase orders and good receipts, and assist with the purchasing of stationary, kitchen supplies and catering.
- Issue and update security access passes approved through Service Now including taking photos of new employees and uploading on ESTA's people directory system.
- Maintain meeting rooms ensuring they are in a ready state daily.
This is a permanent part time position based out of the Burwood East office. The nominal working hours for this position is outlined below:
Monday
Tuesday
Wednesday
Thursday
Friday
7.30am - 11.30am
7.30am - 11.30am
3.00pm - 5.00pm
3.00pm - 5.00pm
7.30am - 11.30am or 3.00pm - 5.00pm
About You
**To be considered for this role, you will have**:
- Prior reception or administration experience in a similar sized organisation.
- Strong time management and ability to multi-task
- Intermediate MS Office skills specifically Outlook, Excel, and Word.
- Excellent written and verbal communication skills
What We Can Offer You
You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:
- Employee assistance program for employees and eligible family members
- Discounted health insurance, banking services, MYKI and gym membership
- ‘Memberlink' discount card, accepted by 1,000s of retailers and services providers
- Free staff parking at all our sites
- Vehicle salary packaging
How to Apply
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