Guest Service Agent

2 weeks ago

The Entrance, Australia Oaks Hotels Full time

**Company Description**
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Oaks The Entrance Waterfront Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Responsibilities include:

- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay

**Qualifications**
- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential
- Availability to work a variety of shifts on a full time basis, including weekends and public holidays

**Additional Information** Join our positive and vibrant team and be rewarded with these team benefits**:

- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- Access to Minor Hotels ANZ paid parental leave benefits
- 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
- Additional paid leave including Birthday and Study leave.
- Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
- NIB Insurance discounts
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands
- Experience oz, Adrenaline and RedBalloon)
- Discount on Furniture
- 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
- Wellbeing programs with Uprise (EAP)
- Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults
- Laundry allowance for some roles*

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

  • Guest Service Agent

    2 weeks ago

    The Entrance, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    3 weeks ago

    The Entrance, Australia Jobs for Humanity Full time

    **Company Description** Company Name: USD 437 Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the...

  • Guest Service Agent

    3 weeks ago

    The Entrance, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Guest Service Agent

    2 weeks ago

    The Entrance, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Guest Service Agent

    2 weeks ago

    The Rocks, Australia The Sebel Chatswood Full time

    The Sebel Quay West Suites Sydney is currently seeking a dedicated and enthusiastic Guest Service Agent to join our friendly Hotel teams on a Full Time basis. THE HOTEL The Sebel Quay West Suites Sydney is based in The Rocks, within walking distance from several public transport options. The Sebel is a luxury apartment hotel with a large number of...

  • Guest Service Agent

    7 days ago

    The Rocks, Australia Bonza Bike Tours Full time

    **Bonza Bike Tours** **Guest Service Agent** **ABOUT US** **Since 2004, Bonza Bike Tours has been one of Sydney’s top tourism experiences, ensuring every guest goes home with amazing memories of their time with us and their time in Sydney. We are a fun company with a mission to provide the most recognisable, unique and entertaining tours in Sydney. We...

  • Guest Service Agent

    2 weeks ago

    The Rocks, Australia Shangri-La Sydney Full time

    Shangri-La Sydney is the city's leading luxury hotel. Located in the historic Rocks district between the Sydney Opera and Harbour Bridge, our hotel offers 564 spacious and inspired luxury guests rooms and suites, 4 food & beverage outlets and 18 functions rooms. As a **Guest Service Agent**, you will provide all hotel guests and patrons with professional,...

  • Guest Service Agent

    1 week ago

    The Rocks, Australia Shangri-La Sydney Full time

    Shangri-La Sydney is the city's leading luxury hotel. Located in the historic Rocks district between the Sydney Opera and Harbour Bridge, our hotel offers 564 spacious and inspired luxury guests rooms and suites, 4 food & beverage outlets and 18 functions rooms. As a **Guest Service Agent**, you will provide all hotel guests and patrons with professional,...

  • Guest Service Agent

    1 day ago

    The Rocks, Australia Shangri-La Sydney Full time

    Shangri-La Sydney is the city's leading luxury hotel. Located in the historic Rocks district between the Sydney Opera and Harbour Bridge, our hotel offers 564 spacious and inspired luxury guests rooms and suites, 4 food & beverage outlets and 18 functions rooms. We are pleased to advise that we have bought forward the award pay rate increase to July rather...

  • Guest Service Agent

    1 week ago

    The Rocks, Australia AccorHotel Full time

    **Company Description** The Sebel Quay West Suites Sydney is the embodiment of chic style and sophistication. The hotel is located in The Rocks, close to Circular Quay. A stone’s throw away from the iconic Sydney Opera House with breathtaking views of the of Sydney Opera House and Sydney Harbour Bridge. Featuring contemporary one and two-bedroom apartments...

  • Guest Service Agent

    2 weeks ago

    The Rocks, Australia AccorHotel Full time

    Company Description The Sebel Quay West Suites Sydney is the embodiment of chic style and sophistication. The hotel is located in The Rocks, close to Circular Quay. A stone’s throw away from the iconic Sydney Opera House with breathtaking views of the of Sydney Opera House and Sydney Harbour Bridge. Featuring contemporary one and two-bedroom apartments...

  • Service Centre Agent

    2 weeks ago

    The Rocks, Australia Shangri-La Sydney Full time

    **Join the prestigious team at Shangri-La Sydney as a Service Centre Agent within our Reservations team. Located in the heart of the historic Rocks district, our luxury hotel boasts 564 spacious guest rooms and suites, 4 food & beverage outlets, and 18 function rooms.** **As a Service Centre Agent, you will play a pivotal role in delivering exceptional...

  • Front Desk

    6 days ago

    The Rocks, Australia Piknic Full time

    Benefits We are a multi-national, quality employer with a cohesive and strong work culture. We are seeking individuals who desire stability and like to develop a connection to our many Club Members and Hotel Guests. We are located between Town Hall Station and St James Station, Sydney CBD. The role will require applicants to be available to work mornings,...

  • Service Centre Agent

    2 weeks ago

    The Rocks, Australia Shangri-La Sydney Full time

    **Shangri-La Sydney is looking for a skilled and cheerful Service Centre agent to join our Reservations team.** **About Us** Shangri-La Sydney is the city's leading luxury hotel. Located in the historic Rocks district between the Sydney Opera and Harbour Bridge, our hotel offers 564 spacious and inspired luxury guest rooms and suites, 4 food & beverage...

  • Guest Service Agent Sydney, Australia

    3 weeks ago

    The Rocks, Australia Minor Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Services Representative

    7 days ago

    Council of the City of Sydney, Australia TFE Hotels Group Full time

    We're on the lookout for a Guest Services Agent who can bring a touch of magic to our guests' stays. If you're a people person with a passion for delivering exceptional service, we want to hear from you.You'll be working closely with our team to create a seamless and enjoyable experience for every guest. From welcoming arrivals to sending off departures,...

  • Guest Services Sydney

    3 weeks ago

    The Rocks, Australia Virgin Australia Full time

    Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Sydney Airport. We’re the airline that’s always done things a little different. We go the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do. And we need you (and your vibe)...

  • Casual Guest Services Agent

    4 weeks ago

    The Vines, Australia Novotel Vines Resort Full time

    Checking in of Hotel Guest. Requirements for the position include Previous experience in a similar role Excellent communication and presentation skills Knowledge of Opera or similar system Available to work various shifts including weekends and public holidays Own reliable transport **Job Type**: Casual **Salary**: $31.09 - $43.52 per...

  • Reservations Agent

    1 week ago

    The Rocks, Australia Shangri-La Sydney Full time

    **Career development and progression** - ** A wide range of employee benefits, including discounted car park and dry cleaning, meals while on duty, global accommodation discounts** - ** Potential Year-End Performance-Based Incentive (Fulltime/Parttime only)** **Shangri-La Sydney is looking for** skilled and experienced customer service agents** to join the...

  • Guest Experience Coordinator

    1 day ago

    Council of the City of Sydney, Australia The Ultimo Full time

    Located in the heart of Sydney's Chinatown district, The Ultimo offers a unique blend of heritage charm and modern luxury. Our hotel provides a warm and inviting atmosphere, perfect for guests seeking a memorable experience.Job SummaryWe are seeking a skilled Guest Service Agent to join our team. In this role, you will be responsible for providing top-notch...