Call Centre

1 day ago

Canning Vale, Australia Technaus Solar Full time

Well-established and one of the oldest in the Australian renewable energy industry, **_Technaus Solar_** has seen significant internal movement and revenue growth over the past years and is looking to expand our internal team further. As a highly recognized and trusted solar company, this is a career-building opportunity for a highly motivated individual to become our Residential Solar Appointment Setter Team Leader at our Canning Vale Office.

**About the role**:
We're searching for an **Call Centre Representative **who doesn't just sell the idea of solar and execute lead acquisition, but will build a team that reflects their enthusiasm and passion. Your core responsibility will be to manage and train outbound consultants to hit targets and meet KPI’s. Firstly must be driven, reliable and ability to work under pressure.

**In addition we are offering a 4 day work week and no weekend work. Work hard, play hard**

**Our average weekly commission is $500-$1000 on top of your hourly.**

**The best thing about this role is that we will provide you with fresh leads daily, with no cold calling ever**
- MUST include the word**
**potato** in the cover letter to see how well you can handle yourself in different circumstances.**

**Key Responsibilities**:

- Ensure calls are effective, high quality, maintained, and followed up on
- Listen to live calls to identify improvement opportunities
- Weekly one-on-ones with the team, review individual KPIs
- CAN DO ATTITUDE
- Monitor and report to call centre team leader
- Continuously ensure set targets and KPI’s are achieved
- Must be able to maintain a high volume of outbound calls and hit KPI's themselves.
- NO selling, book a free assessment for Perth homeowners that have inquired.

**Requirements**:

- Min 1 years experience in outbound call centre role is preferred. **However, if you love talking and have a positive attitude with a high drive this is the job for you We will train you to be a super star the earns $$$$**
- Excellent written and verbal communication skills.
- Excellent presentation skills
- Above average influencing skills.
- Excellent time management and problem solving ablitites
- Ability to comprehend and simplify the benefits of solar to potential customers
- Demonstrated experience of hitting key targets and KPIs
- Good knowledge of CRM systems or good computer literacy

**Benefits**:

- **
Uncapped commission structure**
- Weekly Bonuses, Individual Sales commission (Ability to double your wage)
- Working with the most reputable solar company in Perth with a fun vibrate workforce
- Strong industry knowledge and technical support
- Young and friendly team culture
- Ongoing training, guidance and monitoring
- Operational in multiple states therefore, for the right individual, potential for growth and higher income $$$$
- ** Fresh leads daily to help you achieve your target**

**We are looking for a STAR to join our team... and are ready to employ you NOW... If you fit ALL of the above, expect an interview**

Industry

Customer Service

Work Experience

0-1 year

Salary

$25-$32 + average commission $500-$1000 weekly

City

Canning Vale

State/Province

Western Australia

Country

Australia

Zip/Postal Code

6155

  • Call Centre Supervisor/team Leader

    1 day ago

    Canning Vale, Australia Technaus Solar Full time

    Would you like to work with one of Australia's top 100 fastest growing companies and make lots of money just by chatting with people? We seek someone who can motivate, inspire and lead our outbound (NO COLD CALLING) team and take their success to the next level. **What we will do for you** We will provide you with comprehensive training to ensure the...

  • Contact Centre Consultant

    7 days ago

    Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy. **Description**: Our...

  • Contact Centre Technology Analyst

    6 days ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about a call centre customer service environment. This is an environment where people are encouraged to be creative and where quality outcomes for customers and clients is the focus. A key member of the Client Services team, you will be responsible for generating innovative ideas, unpacking root cause and implementing...

  • Contact Centre Consultant

    2 months ago

    Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy. **Description**: Are you...

  • Contact Centre Consultant Wa

    3 months ago

    Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...

  • Contact Centre Consultant Wa

    2 months ago

    Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...

  • Contact Centre Consultant Wa

    2 months ago

    Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...

  • Customer Service

    6 days ago

    Canning Vale, Australia New Start Australia Full time

    **Customer Service / Administration** - Monday to Friday - Full time hours (8 hours shifts between 7am and 7pm) Our Client is Australia’s leading supplier of industrial and safety products. Right now they are looking for experienced **Customer Service / Administrators** to join their friendly team based at Canning Vale, WA. **About you**: - Experience...

  • Client Services Officer

    5 days ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join our team of client services officers and...

  • Client Services Officer

    7 months ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients. Join a team of customer service officers...

  • Client Services Officer

    3 months ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. **Working as part of this team you’ll**: - Handle a mix of inbound and outbound calls to confidentially register the...

  • Client Services Officer

    7 months ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients. Join a team of customer service officers...

  • Customer Services Officer

    17 minutes ago

    Canning Vale, Australia New Start Full time

    We are seeking an experienced **Customer Service Officer** to join the team in **Canning Vale QLD** focusing on delivering exceptional service to our customers and the market. This role will see you responding to inbound sales calls and counter sales requirements to meet internal and external customer needs in the pursuit of effective customer...

  • Customer Service Consultant

    1 week ago

    Canning Vale, Australia New Start Australia Full time

    **Customer Service Consultants** - Monday to Friday - 12 month Fixed term Contracts - Overtime penalties Our Client is Australia’s leading supplier of industrial and safety products. Right now they are looking for experienced **Customer Service Consultants** to join their friendly team based at Canning Vale, WA. **About you**: - Experience in a Customer...

  • Customer Service Consultant

    6 days ago

    Canning Vale, Australia New Start Australia Full time

    **Customer Service Consultants to Start Immediately** - Monday to Friday - Overtime penalties Our Client is Australia’s leading supplier of industrial and safety products. Right now they are looking for experienced **Customer Service Consultants** to join their friendly team based at Canning Vale, WA. **About you**: - Experience in a Customer Service /...

  • Client Services Officer

    4 days ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join a team of customer service officers and...

  • Client Services Officer

    3 days ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join a team of customer service officers and...

  • Customer Service Consultant

    33 minutes ago

    Canning Vale, Australia New Start Full time

    We are looking for an enthusiastic customer Service Specialist to join our team based in **Canning Vale WA** to provide an exceptional level of service to our growing customer base. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination...

  • Customer Care Consultant

    1 week ago

    Canning Vale, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our Site located in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** **Your key responsibilities will include but are not limited...

  • Client Scheduling Officer

    4 months ago

    Canning Vale, Australia APM Full time

    In the Client Coordination Centre, you’re encouraged to think laterally to generate the best scheduling options for older Australians and our Assessors! We will coach and encourage you to focus on delivering a quality, timely experience for our clients. We don’t focus on call volumes and durations - we want to see efficient and timely scheduling. Join...