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Client Services Officer

4 weeks ago

Tweed Heads, Australia NSW Department of Communities and Justice Full time

Division: Courts, Tribunals and Service Delivery- Location: Tweed Heads, NSW, AU, 2485- Req ID: 61523**Location - Tweed Heads**

**Ongoing full-time opportunity**

**Salary from **$67,975 to $73,901pa.** Plus employer contribution to superannuation and annual leave loading**

**Your role**

As a Client Services Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to; responding to customer enquiries, data entry and records management.

**What you’ll do**

You’ll work as part of a team assisting with the operations of court rooms, monitoring court proceedings, managing the smooth flow of matters before the Court, maintaining court files, data entry and providing a face-to-face client service within the Court Registry.

**What we’re looking for**

Download the **Role Description**

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the below targeted questions with a brief outline on how you meet the requirements of the role:
Targeted question 1: Handling multiple responsibilities with competing deadlines can be complicated. Please describe how you organise your workload to ensure you meet deadlines?

Targeted question 2: When working in Court Services you will experience many types of challenges. Please provide an example of a challenge you encountered with a client, how you handled this challenge and what the outcome was?

**Applications close **23rd July 2023 at 11:59pm AEST.

**Got a question?**

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Due to the Covid-19 Pandemic some interviews and assessments may be performed using alternative methods. For more information visit Our Process.

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